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Chief Administrative Services Officer

Employer
USAJobs
Location
Washington, D.C
Closing date
Aug 9, 2022
Duties

The CASO is responsible for building and facilities management, physical security, continuity of operations and emergency response management, sustainability and environmental programs, real property management, asset management, and internal agency communications. As well as providing other functions and services such as printing and mail management, customer services, FTC's library general reference and research services, stenographic services, transportation services, workshop and event set-up services to name a few. The CASO also serves as the FTC's Sustainability Officer.

In fulfilling these responsibilities, the CASO is a key individual charged with budget formulation and execution, strategic planning, and execution regarding the functional mission of the Administrative Services Office (ASO), which has four divisions, Resource and Project Management; Logistics and Security Management; Space and Facilities Management, and Communications and Information Management. The CASO, along with the subordinate managers and supervisors, serves as a primary link between the Office of the Executive Director and other bureau and office leaders. The incumbent has signatory authority for the Executive Director for matters within the incumbent's operational purview.

Oversees the Office of Administrative Services and directs security and emergency planning in implementing government-wide mandates, policies, and initiatives pertaining to physical security, insider threat, active shooter incidents, and emergency preparedness. Delivery of facilities and administrative support services for the FTC bureaus, offices, and commissioners. Provides policy oversight and program management for agency-wide real property, facilities, asset management, rent and space management, environmental and energy management programs, transportation, printing and mail management, customer services, workshop and event set-up services, Continuity of Operations Planning, the agency's insider threat and active shooter programs, physical security, emergency response management, and occupational safety and health.

Oversees key internal communications functions that serve the agency, including the FTC Daily newsletter; stenographic services, the FTC's library which includes general reference and research services, research resources, acquisition services, cataloging services, and digitization services provided primarily to the FTS's bureaus, offices and regional offices; and the agency's Administrative Manual, a central policy tool of the agency. In addition, the library supports the FTC's litigating divisions and maintains special collections of particular interest to division staff.

The incumbent is accountable for the success of the assigned functions, programs, and projects, which encompasses responsibility for the full range of factors that affect program and project accomplishment. This includes obtaining the resources necessary to accomplish the work and exercising responsibility for their effective use; and dealing with key officials from within and outside the agency to gain understanding and support for the program or project. Monitors the organization's progress toward its goals and objectives. As needed, makes appropriate adjustments to goals, including monitoring work status through formal and informal means to evaluate progress- toward objectives; assessing overall effectiveness, efficiency, and productivity of the divisions; and identifying, diagnosing, and consulting on problem areas related to implementing and achieving goals and making decisions on alternative courses of action.

Requirements

Conditions of Employment

  • You must be a U.S. citizen to qualify for this position.
  • Background investigation (Top Secret) is required.
  • You will serve a one-year probationary period unless you have previously completed the probationary period in the Senior Executive Service (SES).
  • The individual selected will be required to file an Executive Branch Personnel Financial Disclosure Report (OGE Form 278) in accordance with the Ethics in Government Act of 1978.
  • Due to COVID-19, the FTC is currently in a maximum telework posture through August 31, 2022. In addition, the agency is currently exploring the possibility of having a remote workforce for current and future employees beyond September 2022.
  • If selected, you will be permitted to temporarily telework from a location outside the local commuting area.
  • However, once employees are permitted to return to the office, you may be required to report to the duty station listed on this announcement within 60 days. At that time, you will be eligible to request telework in accordance with the FTC?s policy.


Qualifications

QUALIFICATIONS:
As a basic requirement, applicants must demonstrate technical and professional competence in terms of the Mandatory Technical Qualifications (MTQs) listed below, and executive leadership capabilities in terms of the Executive Core Qualifications (ECQs) of the Senior Executive Service. Typically, experience of this nature will have been gained at or above the GS-15 grade level or its equivalent in Federal service, or with state or local government, private industry, or nongovernmental organizations.

If you are a current career member of the SES, are eligible for reinstatement into the SES, or have completed an SES Candidate Development Program and have been certified by the Office of Personnel Management's (OPM) Qualifications Review Board (QRB), you can apply for competitive and or noncompetitive consideration. For competitive consideration, you must submit a resume and written statements addressing the MTQs, ECQs, and other applicable qualifications. For noncompetitive consideration, you must submit your resume, written statements addressing the MTQs, and other applicable qualifications. Written statements addressing the ECQs are not necessary for noncompetitive consideration. You must also provide documentation of QRB certification (i.e., SF-50 showing career SES status or OPM-issued SES qualification certificate).

MANDATORY TECHNICAL QUALIFICATIONS:

Mandatory Technical Qualifications (should not exceed two pages per qualification):

MTQ1. Demonstrated ability to effectively lead and execute administrative services in areas such as: space management, facilities management, physical security, continuity of operations and emergency response, sustainability/environmental programs, real property management, library/subscription management, pandemic response and operations, program and project management, and internal agency communications.

MTQ2. Demonstrated senior-level experience in: (1) cultivating a high-performing, diverse, and engaged workforce, (2) encouraging an environment that is open, diverse, and inclusive, and (3) empowering personnel to their full potential.

MTQ3. Demonstrated senior-level leadership of an organization's corporate culture that embraces customer service as an overarching competency and successfully manages the impact of organizational and external changes to achieve strategic goals.

EXECUTIVE CORE QUALIFICATIONS: All applicants must submit written narrative describing accomplishments that would satisfy the ECQs. You must respond to all ECQs and address each one separately, as failure to do so will result in a rating of ineligible for the position. You can find additional information on the ECQs in the Guide to Senior Executive Service Qualifications .

A good competency-based qualifications narrative must address the following elements for each ECQ: (a) the goal, problem, or activity and its challenge, (b) the context or environment in which the activity took place, (c) specific actions you took to address the challenge, and (d) the results or impact of the activity. Each accomplishment should be clear, concise, and emphasize your level of responsibilities, the scope and complexity of the programs you managed, and the results of your actions.

You are strongly encouraged to review the Guide to Senior Executive Service Qualifications at https://www.opm.gov/policy-data-oversight/senior-executive-service/reference-materials/guidetosesquals_2010.pdf . The ECQ narrative addressing all five ECQs, may be no longer than ten pages.

ECQ 1 - Leading Change: This ECQ involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

ECQ 2 - Leading People: This ECQ involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports the constructive resolution of conflicts.

ECQ 3 - Results Driven: This ECQ involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

ECQ 4 - Business Acumen : This ECQ involves the ability to manage human, financial, and information resources strategically.

ECQ 5 - Building Coalitions: This ECQ involves the ability to build coalitions internally and with other federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

Education

Total background, including experience, education, awards, self-development, and training will be reviewed.

Additional information

1. Veterans' preference does not apply to SES positions.

2. The agency may reimburse relocation expenses.

3. If we select you for an initial career appointment to an SES position, the OPM QRB must approve your ECQs prior to appointment. A selection is tentative until we obtain a QRB certification.

4. You must complete a Declaration for Federal Employment before we can hire you in order to certify the accuracy of your written application and provide the information necessary to determine your suitability for federal employment.

5. If you are a male applicant born after December 31, 1959, and we select you for this position, you must certify prior to appointment that you registered for the military selective service.

6. If we select you for this position, you must complete personnel suitability documents. Your appointment is contingent upon the successful completion of an appropriate background investigation.

7. The FTC provides reasonable accommodations, where appropriate, to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the FTC. The agency considers requests for reasonable accommodation on a case-by-case basis. Questions about the FTC's accommodation policy can be directed to Adam Mahan at amahan@ftc.gov.

8. The Ethics in Government Act, PL 95-521, requires the applicant selected for this position to submit a financial disclosure statement, SF-278, prior to assuming the SES position, annually while employed, and upon termination of employment. You may also be subject to post employment restrictions.

9. Your application includes information subject to the Privacy Act (P.L. 93-579, 5 U.S.C. 552a). This information is necessary to determine qualifications for employment, and collection is authorized under Title 5 of the U.S. Code, 3302 and 3361.

10. The FTC is required to solicit applicant cooperation in assessing the applicant pools we are reaching with our vacancy announcements. We ask that you complete and return a "Demographic Information" form. Please note that an applications intake clerk will remove this document from your application package upon its arrival in the office and will immediately direct it to the Equal Employment Opportunity (EEO) office. The form, including the information it provides, is not associated with your application in any part of the examining process and is not available to human resources management or selecting officials in any way during the hiring process. After we fill the position, such information is available to the Human Capital Management Office only as part of an aggregate statistical number. We appreciate your cooperation and invite you to call us at the contact number listed below if you have any questions or concerns about using this form. We ask that you access and complete the form, write the vacancy announcement number at the top of the first page, and send us the completed form along with your application package.

11. We will not accept applications received in government postage-paid envelopes.

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