Correspondence Analyst

Washington, D.C
Aug 02, 2022
Aug 10, 2022
Full Time

OCHCO is responsible for the Department's human capital program, which includes human resources policy, systems, and programs for strategic workforce planning; recruitment and hiring; pay and leave; performance management; employee development; executive resources; labor relations; work-life; and safety and health. OCHCO's work is critical to supporting and enabling the Secretary's workforce strategy to build an effective, mission-focused, diverse, and inspiring cadre of leaders; recruit a highly qualified and diverse workforce; retain an engaged workforce; and solidify a unified DHS culture of mission performance, adaptability, accountability, and results.

As a Correspondence Analyst in OCHCO, your typical work assignments will include the following:
  • Reviewing and prioritizing incoming correspondence for the OCHCO Chief of Staff.
  • Using an in-depth knowledge of the work of the office to determine what correspondence should be routed to what program offices.
  • Composing responses to general inquiries.
  • Serving as the contact person and/or liaison between assigned departmental offices.
  • Participating with departmental office directors and high level officials, subject-matter experts and staff members, to discuss the status of correspondence, outstanding controlled items and pending projects.
  • Utilizing computer systems to log incoming correspondence and assigning appropriate due dates.
  • Offering suggestions for efficiencies and improvements to standard procedures and processes.


Conditions of Employment

  • Must be a current permanent Federal employee
  • Must have supervisory approval to apply to the Joint Duty Assignment. DHS 250-2 Application Form under "required documents" section.
  • Must NOT have any pending/outstanding disciplinary actions
  • Must have achieved a minimum of "meet expectations/proficiency" on latest performance appraisal/evaluation
  • Must be currently at the grade level of the detail. *No Temporary Promotion Opportunity*
  • The program does not apply to members of the Military service or contractors.


Qualifications required:

Experience with researching, gathering, developing, and checking the accuracy of information from a wide range of sources regarding policy objectives; preparing and coordinating the scheduling and preparation of briefing material for appointments and conferences; writing, editing, and preparing correspondence, briefing materials and other documents on a wide variety of policy related issues; providing advice and assistance to management regarding the preparation of written materials for various projects; and determining the organization of presentations or final documents and edits the information for clarity and accuracy.

Please read the following important information to ensure we have everything we need to consider your application:
It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this Joint Duty assignment opportunity announcement.

Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated based on your resume.

Please ensure EACH work history includes ALL of the following information:
  • Job Title (Include series and grade of Federal Job)
  • Duties (Be specific in describing your duties)
  • Name of Federal agency
  • Supervisor name, email, and phone number
  • Start and end dates including month and year (e.g. June 2007 to April 2008)

  • Education

    EDUCATIONAL SUBSTITUTION: There is no educational substitution for this position.

    Additional information

    **DHS does not offer any additional benefits beyond that which the Federal employee is already receiving.

    If the position requires a security clearance, employees must have a SECRET or TOP SECRET clearance to placement AND must maintain that level of clearance while performing in the position.

    Selected applicants for a JDA are requested to fulfill the items below during the JDA:
  • Complete the DHS Training Course 15 days prior to the arrival to the JDA.
  • Complete the DHS Joint Duty Assignment Progress Plan to include:
    • Phase 1: Establish assignment objectives within the first 30 days of the JDA.
    • Phase 2: Complete a self-assessment of the duties performed at the mid-point of the JDA.
    • Phase 3: Complete a final review within the last 30 days of the JDA.
  • Complete 12 hours of professional development using Skillsoft courses, videos, and books in conjunction with the established assignment objectives for the JDA.
  • Attend each of the DHS Joint Duty Program Director's quarterly webinars (1 hour per quarter).

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