User Experience Specialist VI

Working from home
Aug 01, 2022
Aug 31, 2022
Full Time
Job Summary

Aptive is seeking a dedicated, forward looking User Experience Specialist VI to support digital transformation within the Department of Veterans Affairs (VA). This individual will work with the Veterans Health Administration (VHA), Veterans Benefits Administration (VBA), VA Central Office (VACO) or the Office of Information Technology (OIT) to support the administration's mission with activities such as: project, product and product line management; moving from waterfall management processes to Agile and Scaled Agile practices; and from stove-piped development, delivery and operations processes to DevSecOps best practices such as Continuous Integration/Continuous Delivery (CI/CD). We are seeking individuals committed to delivering and improving quality services to Veterans.

Primary Responsibilities

A User Experience Specialist VI establishes and maintains the vision of the overall user experience across all creative disciplines by leading human-centered design, information architecture, usability, and other applicable best practices while aligning deliverables with overall user experience strategies optimizing overall customer and end-user experience across all engagement and interactions. Should have expertise across standard UX Software. Must be proficient in some or all responsibilities:

  • Expert experience with Human Centered Design (HCD)/User Centered Design (UCD) methodologies.
  • Ability to keep up with software development trends and innovation.
  • Excellent management, communications, interpersonal and organizational skills.
  • Strong customer interaction skills and a demonstrated ability to work with various stakeholders-including government Senior Executives-across multiple tasks.

Minimum Qualifications

  • Bachelor's Degree in Business Administration, Business Management, Computer Science, Information Systems, Operations Research or Related Fields is required.
    (5-7 years of additional relevant experience may be substituted for education. Or Certifications in relevant technology plus 3-5 years of relevant experience)
  • 5 years related experience required.
  • Ability to obtain and maintain a public trust clearance.
  • Legal authorization to work in the U.S.

Desired Qualifications

  • Master's degree or professional certifications in related field.
  • Experience supporting large Cabinet-level federal agencies, ideally the Department of Veterans Affairs.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access), Adobe Creative Suite, and CRM and CMS software.
  • Working knowledge of Client-side programming languages such as HTML/CSS.
  • A background in creative arts.
  • A portfolio of UI/UX design work.
  • Experience with setting up AB Testing.
  • Ability to get up to speed quickly on complex issues; desire to work in a fast-paced, rapidly evolving environment.
  • Capable self-starter with a drive to get all types of work done and high attention to detail.
  • Excellent ability to communicate across most mediums and settings.
  • Knowledge of military and Veteran populations.

About Aptive

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We're advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

COVID 19 Vaccine Statement

This position supports a federal government contract and is subject to government vaccination mandates or other customer vaccination requirements. All new hires are required to report their vaccination status and proof of vaccination, or an adjudicated accommodation may be required for employment.

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