Behavioral Health Quality Assurance Analyst (management Analyst Ii)

1 day left

Fairfax, Virginia
$62,693.28 - $104,489.63 Annually
Jul 30, 2022
Aug 12, 2022
Full Time
Job Announcement

This job opportunity is being re-announced. Applicants who previously applied for this job do not need to re-apply.

The Fairfax-Falls Church Community Services Board (CSB) is making a difference in our community by providing services to individuals who have mental illness, emotional disturbance, substance use disorders, and/or developmental disabilities. This position serves to help ensure that the work that is being done meets quality and compliance standards set through federal, state, and local regulations as well as internal CSB policies.

Primary responsibilities:
  • Developing standardized quality assurance tools for the systematic review of services to meet federal, state and local requirements.
  • Monitoring clinical documentation and capturing data and measuring compliance with all regulatory requirements using chart review tools.
  • Building relationships with clinical staff to better serve as an onsite expert on quality and compliance issues.
  • Provide research findings and recommendations related to federal, state, and local requirements, as well as evidence/best practice issue that emerge.
  • Assist and/or lead internal investigations related to federal, state, and local requirements, most often associated with potential human rights issues.
  • Assist with developing corrective action plans to meet federal, state, and local requirements.
  • Assist with the submission of serious incident reporting, to include support to on-call rotation.
The ideal candidate will have extensive quality improvement and behavioral health chart review experience; be detail oriented; have a teambuilding approach to working with others; have good time management and customer service skills; and be able to meet the demands of an ever-changing health care environment.

Multiple positions located at various CSB sites with varied shift hours will be filled from this advertisement.

Functional areas: quality assurance, quality improvement, behavioral health, health and human services, psychology, social work, public administration, and nursing.

Note: To learn more about careers that make a difference, watch our video "CSB Celebrates 50th Anniversary of Providing Care."

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)
  • Performs a wide-range of professional work in multiple administration functions within an organizational unit including analysis and project management;
  • May supervise administrative and paraprofessional staff;
  • Performs a variety of technical and professional work related to monitoring and reporting on departmental business processes, activities, and outcomes;
  • Plans, develops, and implements comprehensive communication and education plans on programs and services for both county agencies and community organizations;
  • Assists with developing and conducting special studies and research initiatives, by designing survey instruments, gathering data and information from department staff, developing data analysis tools, conducting statistical analyses, initiating literature reviews, etc.;
  • Conducts analysis and reporting of quantitative and qualitative data in order to track and monitor various business process indicators;
  • Serves as the point-person and liaison within the department and with central county departments regarding a designated program and functional areas of responsibility;
  • Prepares reports and presentations of analysis and findings.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
  • Knowledge of the mission, goals and objectives of the organizational unit, program or activities to which incumbent is assigned;
  • Knowledge of the principles, practices, and techniques relating to various functional areas of business operation (e.g., personnel, budgeting and financial management, contract administration and management);
  • Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;
  • Ability to identify and describe a range of possible solutions for solving business problems;
  • Ability to apply research methods to design studies and assessments, and statistical analysis techniques to identify patterns and trends in data;
  • Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;
  • Ability to train, lead, and/or supervise paraprofessional staff.

Employment Standards

Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in the field related to the assigned functional area; plus two years of professional work experience within the functional area.

Valid driver's license

The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry, a driving record check, and a sanction screening to the satisfaction of the employer. Tuberculosis test upon hire and annually thereafter.

This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.)

All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

  • Master's degree in behavioral health related field, nursing, or business administration preferred.
  • At least 3 years of experience in behavioral healthcare setting, including experience with medically complex behavioral healthcare individuals, chart reviews, targeted reviews, quality improvement experience, root cause analysis, meeting tight deadlines, and expertise with the use of an electronic health record and Microsoft Office Suite.

Ability to travel throughout the county for CSB meetings; stand, sit, and walk as needed to perform core job functions; lift up to 25 pounds; and attend meetings after dark. All duties performed with or without reasonable accommodations.

Interview panel; may include exercise.

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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