Customer Service Representative

Working from home
Up to $65,000 per year
Jul 29, 2022
Sep 02, 2022
Full Time

We have an amazing Work From Home opportunity available as a Customer Service Rep to work on our Sales team. This is a full-time position. A successful candidate will work to resolve all inquiries independently, offering alternative solutions where appropriate, with the objective of customer satisfaction and client retention. We have an exciting opportunity for growth and are looking for candidates with a strong work ethic and dedication to top notch service!

No industry experience necessary. Bilingual is a PLUS. We offer paid training, with representatives earning an average of $65,000/yr and management positions $80,000+/yr. This future focused opportunity provides unlimited growth and income potential.

If you are looking for an exciting new career with a rapidly growing company, great earning potential, a unique culture, and a successful team-oriented environment, then we are looking for you.

Essential Duties & Functions:
• Responds to customer inquiries/information needs via phone, email and chat
• Provide a positive customer experience to all customers, both internal and external
• Document all external communications as well as responses and actions taken
• Identify and prioritize issues or complaints and provide appropriate resolution and follow through
• Establish and maintain effective relationships with customers, clients, to ensure an overall positive customer service experience
• Escalate inquiries and complaints when required to the Manager

Job Skills:
• Excellent communication, both written and verbal
• Strong listening and problem-solving skills
• Professional and positive attitude
• Strong respect for confidentiality
• Effectively operate computer and phone systems and applications including Microsoft Office suite of products
• Ability to work as an individual contributor and as part of a team

Similar jobs

Apply for Customer Service Representative

Already uploaded your resume? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your Resume must be a .doc, .pdf, .docx, .rtf, and no bigger than 1Mb

4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from Washington Post Jobs by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on Washington Post Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.