IT Support Specialist

DCS Corp
Aberdeen, MD
Aug 31, 2022
Sep 14, 2022
Full Time
DCS looking for an IT Support Specialist with experience supporting Army Project Managers (PM) or Product Managers (PdM) for a position on-site at APG, MD. Essential Job Functions: Drafting for government review and approval, and implementing a formal Information System (IS) security program for an and execute PM operational information systems security implementation policy and guidelines IAW to Government provided APG Network Enterprise Center (NEC) policies, guidance, and procedures. Preparing system authorization packages and ensuring systems are operated, maintained, and disposed of IAW Government provided APG Network Enterprise Center (NEC) security policies, processes, and procedures as outlined in the Government provided APG NEC system authorization package. Coordinating approval of external (guest) information systems IAW Government provided APG NEC policies and guidance. Conducting periodic reviews of IS to ensure compliance with the system authorization package IAW to Government provided APG NEC policies, guidance, and procedures. Monitoring system recovery processes to ensure security features and procedures are properly restored and functioning. Ensuring all PM IS security-related documentation is current to collect and review IS audit records. Maintaining a repository of system authorizations on PM SharePoint site dedicated IT area. Coordinating IS security inspections, tests, and reviews. Responding to IS security incidents IAW Government provided APG NEC policies, guidance, and procedures. Developing and implementing an IS security education, training and awareness program and managing, maintaining and executing an information security continuous monitoring plan. Supporting PM IT infrastructure such as computers, monitors, displays, printers, Video Teleconferencing Communications (VTC) equipment, and associated networking devices for daily office operations in support of the PM acquisition mission. Managing user accounts for NIPR/SIPR/JWICS/etc. Acting as the PM Information Technology (IT) liaison to the APG NEC and other Army and DoD networks and will coordinate Government approved network access for PM staff. Troubleshooting and problem solving IT issues for PM staff. Creating, deleting, modifying, assessing, and updating PM IT assets, such as IT updates and e-mail user groups to optimize the PM IT environment. Identifying IT issues affecting the PM IT environment; notifying PM Operations and Leadership staff within 1 hour of identification; and recommending courses of action to mitigate or eliminate the issues. Providing courses of action and material recommendations to PM staff for improvements to and replacements for PM IT infrastructure. This task includes identification and compilation of lists of hardware and software. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. High School and 10 years of experience or Associates and 4 years of experience or Bachelors and 2 years of experience. Security+ CE required. Must possess a Secret security clearance. IAMI/IATII certification required. Microsoft 70-698 or equivalent required. Desired Skills: Existing computing environment certification, i.e., Skillport. Existing elevated rights/administrative rights with NEC.