Quality Assurance Specialist

1 day left

Alexandria, VA
$60,283.86 - $80,752.36 Annually
Jul 27, 2022
Aug 09, 2022
Full Time
Quality Assurance Specialist

The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Quality Assurance Specialist position.

An Overview

Quality Assurance Specialist performs Quality Improvement activities in compliance with federal, state, and CSB regulations related to documentation of consumer services, including extensive review of records. Position maintains updated regulatory guidelines for the Department, supports Department-wide management of consumer records and performs data collection activities for program evaluation and quality management purposes.

What You Should Bring

The ideal candidate will have knowledge of services provided for intellectual disability, mental illness and substance use clients; knowledge of applicable State and Federal regulations; and strong computer skills, including ability to use Microsoft Office and other applications, and provide technical training and support to MH/DD/SU clinicians. Good oral and written communication skills.

The Opportunity
  • Monitors/maintains the Alexandria Community Services Board Licensing - applies for additional licenses or changes to licenses. Point Person for State Licensing audits and corrective action plans;
  • Maintains regulatory guidelines and requirements for the ACSB, keeping updated materials for CSB Licensure, CARF, and Medicaid, and other third-party payers;
  • Interprets regulatory rules and works with operations and clinical staff to provide training and consultation regarding compliance;
  • Reviews case file documentation maintained by the ACSB staff members to determine the level of qualitative compliance with the Department and external funding requirements, including, but not limited to, Medicaid, Medicaid Waiver, ACSB Licensure, healthcare plans, Medicare, CARF, and HIPAA;
  • Maintains QA review data and reports as needed to teams and supervisors on results and trends regarding staff compliance with documentation requirements;
  • Provides training and support to staff in the use of the electronic behavioral health record;
  • Chairs Safety Committee, monitors implementation of all safety and emergency drills, and collects and maintains data from drills;
  • Authors QA Quarterly Newsletter;
  • Co-Chairs the Root Cause Analysis Committees for serious illnesses/injuries/deaths of clients;
  • Facilitates Boundary and Safety/Emergency Preparedness training for New Employees;
  • Co-facilitates Electronic Health Record (EHR) training for New Employees;
  • Other duties as determined by supervisor.

About the Department

The Office of Administrative Services (OAS) comprises Finance, Quality Assurance, Information Technology and Program Evaluation. Like the larger Department, DCHS, of which we are part, we are ethical stewards of the resources entrusted to us and are accountable for our actions. We communicate consistently, honestly and openly and demonstrate integrity in all aspects of our work.

Minimum & Additional Requirements

Four-Year College Degree in sociology, psychology, social work, human services, or a related area; three years of experience working directly in an administrative capacity with adults, youth and children with mental illnesses, intellectual disabilities or persons at risk of these disabilities; or any equivalent combination that provides the required knowledge, skills and abilities.

Preferred Qualifications

MA in related field or MSW, MPA, MPH and twoor more years of experience working in quality improvement with automated clinical records; familiarity with HIPAA and risk management, At least one year of experience conducting record reviews, completing summary reports, and working with Excel, Access, and PowerPoint; and a valid driver’s license.


This position requires the successful completion of pre-employment background checks including but not limited to: Criminal Records Check; VA State Child Abuse/Neglect Registry; Medicare/Medicaid Fraud Database; education/certifications; and driver’s license.

Schedule: Monday through Friday, 8:00AM - 4:30PM OR 8:30AM - 5:00PM.

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