Director, Small Business Bank Workout

Capital One
Mandeville, Louisiana
Jul 24, 2022
Aug 22, 2022
Full Time
Mandeville (37081), United States of America, Mandeville, Louisiana

Director, Small Business Bank Workout

Acts as servicing officer for a portfolio of poor performing, problem and/or criticized Small Business loans and deposit relationships. Performs the duties of a lending officer and has loan authority as designated by bank management. Administers and restructures problem loans and deposit relationships, including extremely complex situations, with very little managerial supervision, to assure optimal levels of principal, interest and expense recovery. Evaluates customer relationships to determine a Relationship Retention Plan and identifies opportunities to restructure and cross sell Bank products to maintain customer relationships where appropriate.

  • Responsible for managing and workout of a portfolio of SBB criticized loans. Evaluates the financial information collected, collateral pledged, and assets of a customer and/or guarantor to determine an aggressive and comprehensive workout strategy that will allow for collection of the maximum amount over the shortest period of time for the bank while controlling expenses; ensure optimal loss protection to the Bank in terms of both time and money while maintaining compliance with regulatory requirements; and project probable and maximum loss exposure to the Bank.
  • Interacts with external customers on a regular basis, monitors financial performance, establishes action plans to manage problem issues, monitors collateral value and condition and provides continuous diligence to mitigate loss exposure to the bank.
  • Maintains daily control of overdrafts on deposit accounts related to portfolio.
  • Performs daily administration of banking relationship and customer services issues.
  • Ensures compliance with all reporting and regulatory requirements by reviewing portfolios at least quarterly, developing reporting for migration of accounts and managing delinquency, in compliance with existing policy. Regular reporting includes but is not limited to:
    • Quarterly Impairment of Non Accrual Loans Review and Reporting
    • Quarterly TDR Review and Reporting
    • Quarterly Watch and Criticized Review (WAC) Review and Reporting
  • Recommends compromises of all debts being settled to insure that optimal collections are obtained.
  • Interacts with other workout officers, Small Business Lending (SBL) leadership, credit risk and borrowers to better secure collateral, equity, or other assets of the borrower.

  • Consults with internal and third party (as needed) legal counsel regarding loan and collateral documentation, perfection of security interests in collateral and any other necessary legal actions and strategies necessary to reduce the Bank's loss exposure.
    • Analyzes third party legal documents and negotiates potential arrangements to mitigate risk and reduce the Bank's loss exposure, in accordance with policy and regulatory oversight.
  • Interacts with the Business Banking Sales team and assumes "consulting" responsibilities for additional workout loans and deposit relationships from other departments as assigned by the Special Assets Team Lead.
  • Determines most efficient overall deposit structure and may identify opportunities to cross sell Treasury Management and other Bank products to appropriate customers based upon Relationship Retention Plan.
  • Works with Special Assets Team Lead to maintains close control of expenses associated with loss mitigation activities as a component of ensuring optimal levels of recovery.

Basic Qualifications
  • Bachelor's degree
  • At least 3 years of commercial lending experience
  • At least 2 years of experience in one of the following: Small Business Underwriting OR Commercial Underwriting OR Credit Risk Management OR Loan Workout experience

Preferred Qualifications:
  • 4+ years of Small Business or Commercial underwriting experience
  • 3+ years of Loan Workout experience

At this time, Capital One will not sponsor a new candidate for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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