Senior Manager, Security Strategist

Capital One
McLean, Virginia
Jul 23, 2022
Aug 21, 2022
Full Time
Center 1 (19052), United States of America, McLean, Virginia

Senior Manager, Security Strategist

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple - bring ingenuity, simplicity and humanity to an industry ripe for change. We are seeking a Sr. Manager, Security Strategist to join our Enterprise Safety and Security (ESS) Team. In ESS, we empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. We embrace each other's differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients.

The Senior Security Strategist supports the Enterprise Safety & Security (ESS) team in its overall mission in providing a safe and secure environment for Capital One teammates and customers. The role requires someone being a business minded security storyteller. That is a strategist, focused on tracking the progress of strategic objectives, improving the effectiveness and efficiency of internal processes, enhancing service levels and providing analytical business insights across a robust, fast-paced environment in order to protect our people and facilities.

The ideal candidate will have strong leadership, influencing and storytelling skills. The role requires someone with advanced project/change management skills and the ability to effectively communicate with all members of their team and across key stakeholder groups to ensure collaborative success. The ideal candidate will have a minimum of 10 years of proven success in a customer/stakeholder facing role to include project/change management, communications/marketing, corporate strategy, business analytics or other related roles.

The Senior Security Strategist supports the Security Operations and Solutions (SOS) Director and has the following responsibilities which are included but not limited to:

  • Develops executive ready reporting and communications on program strategy and engagement
  • Support SOS business management, strategic planning, communications, change management and operational excellence.
  • Drives and tracks program strategies and objectives within SOS; uses data to provide insights to SOS leaders to strengthen programmatic objectives
  • Identifies and delivers improvement activity across SOS through the implementation of process improvement methodologies and the application of innovative thinking
  • Establishes processes to capture, address and prioritize SOS product feedback
  • Creates and maintains communication templates for reactive SOS team messaging
  • Regularly reviews industry trends to identify areas of opportunity and holds innovation sessions to strengthen creativity and enhance processes
  • Analyzes strategic objectives using business analytical methods and assessments to develop or enhance strategic roadmap/direction
  • Develops and performs/tests quality assurance/control processes across the SOS Team and works closely with ESS controls in the identification of risk
  • Work closely with ESS communications and solutions teams to ensure alignment to brand standards and business tone
  • Work closely with WPS data analytics team to develop/enhance dashboards, metrics and other performance/risk indicators
  • Supports employee engagement efforts across the SOS team and works closely with ESS/WPS DIB office
  • Participate in and execute other special projects for the team on an as needed basis

Basic Qualifications:
  • Bachelor's Degree or Military Experience
  • At least 4 years of people management experience

Preferred Qualifications:
  • At least 7 years of people management experience
  • At least 2 years of experience in Agile practices
  • At least 3 years of experience in leadership consulting and strategy development
  • Strong organizational, project management and analytical skills
  • Experience supporting events or campaigns
  • Experience following brand and style guidelines
  • Proficiency in Google Suite
  • Experience with physical security issues and incident management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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