Senior Manager, Technology Risk Management Policy

Capital One
McLean, Virginia
Jul 21, 2022
Aug 19, 2022
Full Time
Center 2 (19050), United States of America, McLean, Virginia

Senior Manager, Technology Risk Management Policy

Senior Manager - Technology Risk Management Policy

Capital One is one of the fastest growing organizations in the world today. The growth of the business is being accelerated by leveraging innovative and emerging technologies. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years, fully exiting our data centers. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The roughly seventy professionals in TRM are trusted expert advisers who shape decisions, challenge activities to ensure they meet our standards, and generally oversee technology and information security risk across the business and the central technology organization. TRM is a second line organization, which means it is independent and sits within the Risk Management organization.

TRM plays a critical role in ensuring that the company's risk-taking entities are aware of the risks inherent in their activities and decisions, the impact of their actions on the company at an enterprise level, and opportunities to reduce, mitigate or avoid the risks altogether. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals who have a wealth of experience and a demonstrated ability to provide value added recommendations and deliver high-impact results in their areas of expertise.

Cybersecurity and technology risk management are a strategic priority at Capital One, with heavy engagement from the Board, the Chief Executive Officer, and the executive committee. By joining TRM, you will be providing these executives with the trusted, independent voice they need to ensure our company's technology risks are appropriately managed.

The Role:

We are currently seeking a dynamic leader with experience in engaging with business and technology leaders to structure sound technology and cyber risk policies, standards, and procedures (PSPs). This individual will support significant partnerships with business divisions and risk management organizations to assess, develop, and implement robust risk governance PSPs supporting numerous technology risk management practices within Capital One.

The ideal candidate for this role will have an in-depth understanding of technology and cyber security risk processes and industry-level governance practices, both from a technical and risk management perspective. The associate in this role will be a key leader across respective policy program activities to develop relationships and influence strong risk management across the organization, providing oversight and effective challenge.


  • Provide and manage the production of risk governance PSPs overseeing technology and cyber control programs, as well as policy compliance over the effectiveness and design of technology and cybersecurity controls
  • Play a supporting role in identifying areas of cyber risk to provide oversight, analysis, effective challenge, and risk-informed PSP recommendations.
  • Draft risk PSP frameworks and proposals for senior management and other stakeholders, to potentially include regulatory agencies and the Board of Directors, as needed.
  • Stay current on emerging enterprise-level risk management approaches.
  • Collaborate effectively with stakeholders and leaders across multiple organizations to achieve objectives.
  • Coordinate program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups.
  • This role requires the ability to articulate complex technical concepts in clear, concise, actionable manner through both written products and verbal communications.

Basic Qualifications:

  • Bachelor's degree or military experience
  • At least 3 years of hands-on technology or cybersecurity operations or policy and governance experience with enterprise-grade tools and processes
  • At least 3 years of experience working in the fields of information security, technology, or risk management
  • At least 1 year of experience with public cloud infrastructure, security, and controls principles
  • At least 1 year working in an Agile environment

Preferred Qualifications:

  • Program/product/process innovation, past experience as change agent or a combination
  • Excellent written and verbal communication skills
  • Experience with performing risk policy & governance, assessments, detection and response operations
  • Familiarity with financial sector regulatory practices and second line of defense effective challenge
  • Ability to manage multiple engagements while maintaining superior results
  • Ability to work cross-functionally and individually amongst teams
  • Execution oriented and a self-motivator
  • At least 1 professional security management certification: e.g. Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified in Risk and Information Systems Control (CRISC)
  • Familiar with NIST Cybersecurity Framework controls, COSO Risk Framework, NIST 800-53, ISO 27000-1

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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