Print Client Associate
- Employer
- Chenega MIOS
- Location
- Arlington, Virginia
- Posted
- Jul 19, 2022
- Closes
- Aug 23, 2022
- Ref
- 22441
- Function
- Administrative
- Industry
- Government and Public Services
- Hours
- Full Time
Summary
The Print Client Associate will manage a fleet of print devices by performing basic device cleaning and replacement of operator-accessible parts and consumables per equipment specifications.
Responsibilities
Qualifications
Knowledge, Skills and Abilities:
#Chenega Worldwide Support, LLC
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program
The Print Client Associate will manage a fleet of print devices by performing basic device cleaning and replacement of operator-accessible parts and consumables per equipment specifications.
Responsibilities
- Manage consumables and supplies using the DOS calculator.
- Open software applications.
- Create and find file folders.
- Find, open, and rename files using Windows Explorer or equivalent.
- Delete and recover files.
- Open and send e-mails, including creating mail and adding and saving attachments.
- Manage email, including creating folders and changing user options.
- Perform basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications.
- Proactively manage consumables and supplies using the DOS calculator.
- Maintain the on-site operator's replaceable parts inventory.
- Conduct basic troubleshooting of devices.
- Complete preventative maintenance on high-frequency service items.
- Collect equipment meter information and submit it for billing purposes.
- Perform basic equipment problem diagnoses.
- Serve as the primary customer contact for equipment support and service.
- Coordinate, move, add, and change the MAC process.
- Perform data entry for activity and asset tracking.
- Provide ongoing end-user training on equipment.
- Remove hard drives and memory and additional light mechanical work.
- Be the point of contact for equipment removal and delivery.
- Contact service as required (ie: Xerox and 3rd party).
- Utilize Xerox web-based applications as required.
- Drive for additional duties if required.
- Maintain on-site operator replaceable parts inventory.
- Other duties as assigned.
Qualifications
- High school diploma or GED required
- 1+ years of general experience
- Secret clearance required
- The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief
Knowledge, Skills and Abilities:
- Ability to read, write, and follow basic English instructions
- Must have customer service and communication skills
- Have data entry knowledge
- Ability to manage multiple tasks
- Ability to perform duties with minimal supervision
- Basic internet navigation skills with the ability to search, navigate to websites, and navigate within websites
- Introductory knowledge of MS Word or equivalent, with the ability to open saved files, create basic text documents, and print and save documents
- Introductory knowledge of MS Excel or equivalent with the ability to open saved workbooks and data
#Chenega Worldwide Support, LLC
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program