Senior Product Designer

Job Description

The Washington Post is seeking a Senior Product Designer to join its Product Design team. This team of UX, UI and visual designers leads design strategy and visual approaches for The Post's suite of digital products, including washingtonpost.com, our native iOS and Android apps, and internal tools.

As a Senior Product Designer on the Subscriptions Retention team, you'll focus on both the UX and visual design of experiences and features to support subscription account access and management, onboarding and lifecycle subscriber engagement, and renewals to drive subscriber retention. The ideal candidate will have passion for identifying opportunities that have a positive impact on our users and our business and expertise with designing through all phases of the product design process.

You'll be part of a team of more than a dozen designers. You'll collaborate with product managers and internal stakeholders across multiple teams to identify, ideate on and propose new approaches for our acquisition and subscriber experiences across our customer journey.

Here's what you'll be working on:

• Leading design strategy, ideation, and execution to drive subscription retention across our product ecosystem
• Designing and presenting mockups, wireframes, sitemaps, user flows, and prototypes that adhere to user-centered design principles
• Delivering high-quality end-to-end experiences, from concept to execution
• Work on the entire lifecycle of the product: research, user flows, prototyping, high fidelity comps, and collaboration with product managers and engineers on implementation
• Working with other designers to establish & evolve style guides, standards, and design systems
• Partnering with product managers, engineering, marketing, and product leadership to ideate and create new and innovative features and capabilities
• Identify opportunities for improvement in our products and process by leveraging your design experiences, best practices, and user insights to recommend solutions
• Ideating opportunities to optimize our subscriber experience with strategic multivariate test ideas

This ideal candidate for this role:

• Wants to be hands-on with design and design strategy
• Is passionate about leveraging research insights to drive design ideation and strategy
• Constantly looks for ways to improve the way our products look AND work
• Loves to collaborate closely with colleagues in research, product management and engineering
• Is organized, driven and excited about designing the news products of the future
• Can clearly and passionately articulate the thinking behind a design
• Is energized by problem-solving and loves to ideate solutions for difficult problems
• Enjoys gathering user and project requirements to create conceptual wireframes, prototypes, and final designs for internal and external user-facing products
• Is a passionate expert in human-centered design
• Is passionate about identifying and solving problems that will have a positive impact for our users and our business
• Can seamlessly balance focus on small tactical details for complex user scenarios and big picture strategy
• Takes pride in owning their work and driving results on key business initiatives
• Loves to design with a major focus on user interface, end-to-end user experience, and understanding user-driven needs

You have:

• A portfolio that shows a strong body of work including outstanding UX/UI design and strategy
• 4+ years of design experience on digital platforms
• Extensive experience designing interactive applications, preferably subscriptions, e-commerce and/or marketing
• An established track record of producing business results through design
• Deep knowledge of the UX process and research techniques including competitive analysis, user interviews, usability testing, persona creation and journey mapping
• A collaborative spirit and a proven ability to work well with others, building strong partnerships across teams
• Expertise on best practices for design on different platforms and screen sizes
• Comfort with design and prototyping software like Figma, Sketch, the Adobe Creative Suite, Invision, Protopie and Principle
• Working knowledge of front-end development and best practices for design implementation
• Strong presentation and writing skills
• Experience with or strong interest in digital media and news

When you join The Post

When you join TWP, you are joining a mission to connect, inform, and enlighten those around the globe with the highest caliber, most trustworthy news and information. Our multicultural, multi-generational workforce is constantly creating and innovating, leading the media and technology industries to better solutions. We welcome all perspectives and celebrate diverse backgrounds.

Whether you contribute to journalism, engineering, finance, or marketing, you are helping define the future of news.

We continue to shine a light into the darkness and hope you'll join us.

#LI-Hybrid

The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.

The innovation doesn't end in the Newsroom - dozens of teams power The Washington Post. We are now hiring the next innovator - how will you Impact Tomorrow?

#washpostlife