Position Description: The Space and Naval Warfare Systems Center Pacific (SSC PAC) Security Systems Branch, Code 4118 performs the procurement, installation, integration, testing and life cycle sustainment of Naval Anti-Terrorism/Force Protection (AT/FP) Electronic Surveillance Systems (ESS) at shore installations throughout the world. Systems/equipment and services are defined as equipment and/or systems that facilitate the detection, delay, deterrence, assessment, and response to terrorist events. Sustainment services include preventive and corrective maintenance, interoperability, maintenance planning, supply/logistics support, testing and evaluation, reliability and maintainability, and configuration management. In support of the program's mission, Serco is looking for a Field Service Engineer (FSE). This position is 75% travel, but does not require you to live onsite any of the work locations. A valid US Passport is required.In this role, you will: Install, troubleshoot, and maintain various mechanical, electrical, and electronic equipment, products and systems including but not limited to Physical Security/Access Control, Intrusion Detection, Vehicle Gates and Barriers, Turnstiles, Giant Voice (MASS Notification), CCTV Surveillance and Recording systems as controlled by Emergency Operations Centers, Regional and Local Dispatch Centers, and Navy Munitions CommandsIdentify faults, analyze mechanical and electrical failures, fault isolate network issues and order and replace defective parts and modules as requiredRecommend equipment product or services best suited to fit the customers' needs Relies on experience and judgement, takes direction from and assists other Team Members and Technical Project Leadership, and exhibits a wide degree of creativity and latitude to plan and accomplish assigned tasks.Communicates effectively with Customers, other Serco Team Members, and Sub Contractors to offer solutionsCreates and composes detailed work logs and performs daily trip reports of equipment and system statuses Qualifications: To be successful in this role, you will have: Requires a bachelor's degree and 4 years' experience OR a HS Diploma with 6 years' experience in the related field. An active DoD Secret level clearance. This position requires the ability to access confidential/classified areas. Hold a valid US passport Qualified candidate will have an excellent mechanical aptitude, be experienced with performing functional and operational testing, performing general maintenance and have the ability to troubleshoot Access Control systems, CCTV systems and learn operation and function of various Gates and Barriers at US military installations or similar vehicle gates and barriers at other secure facilities.Preferred experience in one or more of the following manufacturers equipment:Access Control Systems: Lenel, DMP, Brivo, Access IT, HIDCCTV: Axis, Milestone, Bosch, Pelco, True-Vision/Interlogix, ExacqVision, IllustraGATES: Delta Scientific, Nasatka Security, RSSI, Chamberlain, Viking, Door-King, Hy-Security Company Overview: Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the US military, numerous US Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets). To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).