Supervisory Management And Program Analyst

Department of State
Arlington, VA
Jun 30, 2022
Jul 15, 2022
Full Time
SummaryThe position is located in the Department of State, the Foreign Service Institute, Office of the Executive Director, Office of the Registrar (FSI/EX/REG). The Supervisory Management and Program Analyst supervises the Student Services Unit. The Student Services Unit provides administrative services to FSI students including travel claims; timekeeping; knowledge management; mail operations; and programming conducted at FSI campuses.Learn more about this agencyHelpOverviewAccepting applicationsOpen & closing dates06/22/2022 to 07/06/2022Salary$106,823 - $138,868 per yearPay scale & gradeGS 13HelpLocation1 vacancy in the following location:Arlington, VA1 vacancyTelework eligibleYes-as determined by the agency policy.Travel RequiredOccasional travel - Occasional travel may be required for this position.Relocation expenses reimbursedNoAppointment typePermanentWork scheduleFull-timeServiceCompetitivePromotion potential13Job family (Series)0343 Management And Program AnalysisSupervisory statusYesSecurity clearanceTop SecretDrug testYesPosition sensitivity and riskCritical-Sensitive (CS)/High RiskTrust determination processSuitability/FitnessAnnouncement numberDFAS/FSI-2022-0055Control number661142100HelpThis job is open toIndividuals with disabilitiesFederal employees - Competitive serviceCurrent or former competitive service federal employees.Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee.Land & base managementCertain current or former term or temporary federal employees of a land or base management agency.Military spousesFamily of overseas employeesFamily members of a federal employee or uniformed service member who is or was, working overseas.Peace Corps & AmeriCorps VistaSpecial authoritiesIndividuals eligible under a special authority not listed above, but defined in the federal hiring regulations.VeteransClarification from the agencyStatus Candidates, Noncompetitive, Former Federal Employees with Reinstatement Eligibility, Land & base management, VEOA, Individuals with Disabilities, Military Spouses, Peace Corps, AmeriCorps, Vista, Eligible Family Member, Special authorities, ICTAP, and CTAP.HelpDutiesOversees and supervises the work of supervised unit, establishing procedural guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system. Recommends both efficiently and effectively to the FSI Registrar the reallocation of resources as needed to meet changing requirements, or workloads.Conducts program reviews to improve efficiency and effectiveness of administrative operations and develop new work methods, processes, or procedures; recommends improvements, and implements approved recommendations.Collaborate with other departments to establish effective customer service strategies.Facilitate development of detailed work instructions related to the student experience.Demonstrates knowledge of current and creative approaches to advise and consult parties in resolving disputes and managing conflict.HelpRequirementsConditions of EmploymentU.S. Citizenship is required.Incumbent will be subject to random drug testing.Must be able to obtain and maintain a Top Secret security clearance.Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Directing, managing and overseeing the development and implementation of customer initiatives, programs and projects. Experience organizing, leading, and managing a team to achieve organizational goals and objectives; Experience conducting program/procedural reviews to detect and analyze inefficiencies of administrative programs and develop new work methods, processes, or procedures to improve operational effectiveness and efficiency. Experience conducting research and information-gathering to resolve complex situations. Experience with advanced Microsoft applications and relevant internet communication/collaboration applications.There is no substitute of education for specialized experience for the GS-13 position. In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to "see the job through." EducationEducation requirements do not apply to this vacancy announcement.Additional information For reasonable accommodation at the US Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or If eligible, telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement.If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days.Telework eligibility and security clearance requirements may vary for such similar positions. Read moreHelpA career with the US government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Once the application process is complete, a review of your resume will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job.Note:Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating. Applicants who meet the minimum qualification requirements, as described in the "Qualifications" section of this announcement, will be assigned a score between 70 and 100.The assessment is used to measure the degree in which your background matches the competencies (knowledge, skills, and abilities) required for this position. Your qualifications will be evaluated on the following competencies: Ability to use quantitative and qualitative Analytical techniques. Skill in strategic planning. Ability to perform management and program analyses. Ability to communicate in writing. Ability to coordinate work efforts. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview.Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview. Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority. You may preview questions for this vacancy.HelpA career with the US government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 pm Eastern Time (ET) on the closing date of this announcement. 1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions. 2. Performance appraisal, if applicable. Most recent (ie, usually within the last 18 months) final (not a mid-year review) official (ie, signed by the rating official and in original format) annual performance appraisal must be submitted by reinstatement eligible applicants applying to a position with a higher grade or more promotion potential than previously held and current or former Land Management employees. All other current and former Federal employees are strongly encouraged to submit their performance appraisal for the hiring manager's consideration. If an appraisal is not available, you may provide a statement from you and/or your supervisor with an explanation along with your servicing HR Office contact information. Note: You may be requested to provide an appraisal to the hiring official if one was not provided with your application.To receive a promotion, the current Federal employee's most recent performance rating must be "fully successful" or an equivalent level or higher. Employees who are tentatively selected to receive a promotion will be required to provide performance documentation within two business days of request. Servicing HR Offices may be contacted to verify performance ratings. 3. Most recent SF-50s (Notification of Personnel Actions), if you are a current or former Federal employee (including those applying under a non-competitive or special hiring authority). The SF-50s must show: effective date, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information (eg, promotion, within-grade increase, and separation SF-50s). Award SF-50s often do not show the required information. 4. Veteran Documentation, if applicable. Veterans who are preference eligible OR who have been separated from the Armed Forces under honorable conditions (honorable or general discharge) after 3 or more years of continuous active service may apply under the Veterans Employment Opportunities Act (VEOA). You must submit a DD-214 Certificate of Release or Discharge from Active Duty (Member Copy 4 preferred) showing the dates you served as well as your type of discharge and qualifying service campaign medals OR if you are still on active duty, you MUST submit a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this job announcement. Current Federal employees applying under the VEOA must submit a qualifying SF-50 to show time-in-grade requirements. If you are applying as a preference eligible with a compensable service-connected disability of 30% or more, you must submit the documentation required by the SF-15 (Application for 10-Point Veteran Preference) to support your claim (eg, DD-214, official statement from the Department of Veterans Affairs). For applicants claiming 10-point derived veterans' preference (ie, spouses, widows/widowers or mothers of veterans), a completed SF-15 must be submitted with the application with all required supporting documents listed on the form. For more veterans' preference information, visit the USAJOBS Help Center. 5. Non-competitive or special hiring authority eligibility documentation, if applicable. Examples of such authorities include: Schedule A individuals with disabilities, returning Peace Corp or AmeriCorp VISTA volunteer, Fulbright/Gilman/CLS alumni, etc. 6. ICTAP/CTAP documentation, if applicable. Visit our agency's ICTAP and CTAP sites for required documentation. 7. Current or Former Land Management Employee documentation, if applicable. Visit the Forest Service's site for required documentation.If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the US Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees fromschools accredited by accrediting institutions recognized by the US Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Similar jobs