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Field Services Engineer

Employer
Kane Partners LLC
Location
Washington, DC
Closing date
Jul 9, 2022

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Premier Electronics Manufacturer in the IOT / Building Automation world seeks talented Electro-Mechanical Field Service Engineers in support of their commercial installations. Company has world renowned interconnected devices for home and commercial use. Known as "Best Employer"A' year in and year out, company provides for excellent career advancement opportunities.In this position, you would be an integral member of client's expanding Field Service team, as Subject Matter Expert at customer sites ensuring that their complex systems are installed properly and serviced post-installation. This role is an integral part of our customer-focused business model. Build your career in an innovative, growing company by developing a working knowledge of various systems and supporting customers.ResponsibilitiesDeliver top-notch customer service to customers in the fieldBecome proficient in servicing all various Systems while following field service proceduresTroubleshoot and repair commercial system installationsCoordinate with on-site contractors and facility managers to ensure proper system installationFocus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)Work independently from your home office to accommodate the ever-changing needs and priorities of customersExperience Desired2- or 4-year college degree, technical school degree, or related experienceStrong Customer Service SkillsStrong Electrical AND Mechanical Engineering Troubleshooting and Repair SkillsWillingness to travel a minimum of 20% of the time, market dependentWork from a home office3-10 years' work experience in electro-mechanical or related fieldExperience with troubleshooting electrical systemsThe ability to professionally interface with a wide range of customers from contractors to specifiersProficient in computer operation skills including file management, Outlook/Skype and other interpersonal communications software, web navigation, and Microsoft-based productivity software. Computer networking experience a plusHighly organized and accustomed to a fast-paced work scheduleVETERANS Highly Encouraged to apply.

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