The professionals at the National Security Agency (NSA) have one common goal: to protect our nation. The mission requires a strong offense and a steadfast defense. The offense collects, processes and disseminates intelligence information derived from foreign signals for intelligence and counterintelligence purposes. The defense prevents adversaries from gaining access to sensitive classified national security information. The need to maintain our core Computer Science group is vital to provide the technical capabilities necessary to successfully execute NSA's mission. The increased complexity of supporting NSA's mission requires world class researchers, programmers, and developers who operate in teams in areas such as software engineering, information technology infrastructure, high performance computing, data science, architectures, computer security, and networking in order to design and develop advanced tools, techniques, and systems. Operational Computer Systems Analyst at the NSA play a vital role in providing computer support to achieve core NSA mission objectives by actively managing the functioning enterprise computer systems. As an Operational Computer Systems Analyst at NSA, responsibilities may include: * planning and coordinating the installation, testing, operating, troubleshooting, and maintenance of hardware and software systems * monitoring and maintaining computer system or network hardware or software applications * applying and managing the software designed to update or fix problems with a computer program or its supporting data * responding to customer requests for assistance, information, products or services * resolving customer concerns, problems, and complaintsThe ideal candidate is someone with a desire for experiential learning and strong problem-solving, analytic and interpersonal skills who is: * willing to take the initiative * innovative * able to work effectively across several different functional areas in a collaborative environment * able to communicate effectively (both orally and written) * well-organized and able to handle multiple assignments Knowledge and experience in one or more of the following is desired: * network administration * system administration * Windows, LINUX and/or UNIX * virus detection and prevention * scripting languages (eg, Bash)Salary Range: $26,532 - $65,831 (Entry/Developmental) (Fort Meade) Salary Range: $23,680 - $58,754 (Entry/Developmental) (Texas) Salary Range: $24,287 - $60,260 (Entry/Developmental) (Hawaii) Salary Range: $23,440 - $58,158 (Entry/Developmental) (Georgia) * The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a high school diploma or GED and no experience. Experience in systems administration, application administration, and/or information technology support or management is desired. Salary Range: $61,947 - $80,532 (Full Performance) (Fort Meade) Salary Range: $55,287 - $71,874 (Full Performance) (Texas) Salary Range: $56,705 - $73,717 (Full Performance) (Hawaii) Salary Range: $54,727 - $71,146 (Full Performance) (Georgia) * The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a high school diploma or GED plus 4 years of relevant experience, or an Associate's degree plus 2 years of relevant experience. Degree must be in a Computer Science, Information Systems, Information Technology, or a related field. Technical/vocational or military training certificate in a computer-related field is an acceptable substitute for the Associate Degree. Relevant experience must be in systems administration, application administration, and/or information technology support or management. Salary Range: $74,950 - $138,868 (Senior) (Fort Meade) Salary Range: $66,892 - $123,939 (Senior) (Texas) Salary Range: $68,608 - $127,117 (Senior) (Hawaii) Salary Range: $66,214 - $122,683 (Senior) (Georgia) * The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a high school diploma or GED plus 6 years of relevant experience, or an Associate's degree plus 4 years of relevant experience, or a Bachelor's degree plus 2 years of relevant experience. Degree must be in a Computer Science, Information Systems, Information Technology, or a related field. Technical/vocational or military training certificate in a computer-related field is an acceptable substitute for the Associate Degree. Relevant experience must be in systems administration, application administration, and/or information technology support or management.On-the job training, Internal NSA courses, and external training will be made available based on the need and experience of the selectee. Monday - Friday, with basic 8hr/day work requirements between 0600 and 1800 (flexible). Applicants should be aware that some of these jobs support 24/7 operations on 12 hour rotating shifts, based on mission requirements. Shift schedules may vary to include night shift.To apply for this position, please click the 'Apply' button located at the top right of this posting. After completing the application for the first time, or reviewing previously entered information, and clicking the 'Submit' button, you will receive a confirmation email. Please ensure your spam filters are configured to accept emails from . * PLEASE NOTE: US Citizenship is required for all applicants. Additionally, the Federal Government requires all personnel to be fully vaccinated at the time of employment, subject to exceptions as required by law. Reasonable accommodations provided to applicants with disabilities during the application and hiring process where appropriate. NSA is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph. This position is a Defense Civilian Intelligence Personnel System (DCIPS) position in the Excepted Service under 10 USC 1601. DoD Components with DCIPS positions apply Veterans' Preference to eligible candidates as defined by Section 2108 of Title 5 USC, in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 USC, you may be asked to submit documents verifying your eligibility. Please note that you may be asked a series of questions depending on the position you apply for. Your responses will be used as part of the screening process of your application and will assist in determining your eligibility for the position. Be sure to elaborate on experiences in your resume. Failure to provide the required information or providing inaccurate information will result in your application not being considered for this position. Only those applicants who meet the qualifications for the position will be contacted to begin employment processing. Please Note: Job Posting could close earlier than the closing date due to sufficient number of applicants or position no longer available. We encourage you to apply as soon as possible.