Facility Operations Specialist

Washington, D.C
Jul 06, 2022
Jul 14, 2022
Full Time

Takes part in the evaluation and identification of maintenance requirements to plan, schedule, coordinate, and monitor maintenance, repair, and replacement activities for buildings and building systems.

Observes, inspects, documents, and refers all problems identified to the appropriate source to ensure resolution of the issue. Become proficient in the use of automated systems including work requests systems for service, and the use of project management tools for developing a building maintenance program that enables the incumbent to effectively identify, report, track and resolve building deficiencies.

Uses automated systems including a Computer Aided Facility Management (CAFM) program, and Computer Aided Design (CAD) to prepare work packages that include drawings of the existing areas involved, changes required, and detailed descriptions of the work involved. Ensure that installations are completed to meet customer expectations and in adherence with approved drawings. Arranges for and meets with stakeholders in order to successfully resolve issues, problems, and complexities of the building deficiencies or modifications.

Works collaboratively with Health Services and Safety Services, as required, to determine solutions to safety and health issues and problems that are a result of rapidly changing environmental conditions. Works collaboratively with others within Facility Services, and outside the organization as required, to resolve customer related facility issues.

May be assigned to serve as the Library's Contracting Officer's Technical Representative (COTR) and liaison with the contractor(s) who provide services within Architect of the Capitol (AOC)-owned spaces or for non-AOC, General Services Administration (GSA), Department of Defense (DoD) or commercial leasehold properties.

Ensure contract compliance by applying established plans and procedures to evaluate contractor activity and quality assurance inspections. Aids in the evaluation of contractor studies and provides technical assistance for the design, development, integration, and evaluation of various systems for an assigned project. Ensure quality and timeliness of work performed by contractors.

Participates in the development of Statement(s) of Work based on facility and customer support requirements. Works collaboratively with the ISS contracting administrator and the contracting officer to issue contract as required. Analyzes and assesses contractor effectiveness for long-term, extensive technical service contracts and/or general service contracts, including monitoring the status of contract performance and approval of progress payments, reviewing and providing recommendations on contractor proposals resulting from change orders, scheduling, problems that arise and proposed solutions, verification of deliveries, and similar activities. Maintains sole responsibility for the oversight of all facility related contract and support requirements within their purview including custodial, trash removal, pest control, recycling, storage, food vending, hazmat, contract labor, carpet, rent, furniture installation, etc. Aids in the evaluation of contractor studies and provides technical assistance for the design, development, integration, and evaluation of various systems for an assigned project. Provides technical assistance to contractors, within delegated authority determines approaches and solutions to solve issues or problems, such as determining facilities deficiencies and preparing packages for unusual or new construction and repair.


Conditions of Employment

At present, the Library of Congress will not enforce an earlier policy to require all employees be vaccinated against COVID-19. However, employees are required to certify their vaccination status, which is used to plan and implement workplace safety protocols, such as those related to mask-wearing, physical distancing, testing, travel, and quarantine. Upon request, new hires may be required to show proof of vaccination to the Health Services Division. Library employees who are not vaccinated may be required to undergo testing for COVID-19 every seven days.

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.


Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to coordinate facility maintenance operations.**

Ability to conduct research and analyses to locate and resolve problems.**

Ability to monitor contract performance.

Ability to interact collaboratively with others.

Ability to communicate effectively other than in writing.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid the minimum step of the grade.

The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

A "Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints.

Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.