Position Summary Manage physical security system support to meet service level agreements Analyze physical security system performance and recommend improvements Resolve complex system issues for physical security systems and networks Provide Tier 3 support to the system administration team Programming and integrating an entire system at the global level Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems Communicate with customers, manufacturers, vendors and system administrators Train system users and other system support personnel Troubleshoot system performance issues and implement corrective actions Perform preventive maintenance actions including system back-ups, error log reviews, database size and integrity checks Organize and prepare detailed documentation of system performance, including service request records and analysis Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems Perform final programming of systems Provide onsite system support post deployment Understand SOP and SOW documentation Interface with engineering team to ensure design efficiency Interface with internal and external customers Provide advanced level database support Conduct research and development of entire systems and analyze all interoperability and constructability scenarios Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site Conduct research and development on new system manufacturers (ie access control, intrusion detection and closed circuit television systems). Perform all duties with minimal direct supervisionPosition / Candidate Requirements Education: Computer Science, Electrical Engineering, or a Related Engineering Discipline Bachelor's Degree and 2-4 Years of progressive experience in the following or Associates Degree and 6-8 Years of progressive experience in the following or High School Diploma/GED and 8-10 Years of progressive experience in the following Any active technical certification that meets DOD IAT Level 2 requirements or higher, Eg, CompTIA Security+ CE, ISC2 CISSP, etcAll information in this job posting has been designed to indicate the general nature of work to be performed. It is not designed to be all inclusive or be interpreted as a comprehensive inventory of all duties, responsibilities, knowledge, skills, abilities, and qualifications required of this positionDesired / Advantageous Qualifications Experience with Windows Server operating system; both administering and troubleshooting Understand difference between Layer 2 & Layer 3 networking Experience installing Microsoft Roles on Windows servers Experience working in a Microsoft HyperV or VMWare vSphere virtual environment Microsoft HyperV or VMWare vSphere Installation experience Layer 2 network switch configuration experience with Cisco and/or Juniper SQL server installation experience and/or troubleshooting Expierence with any of the following security systems: CCURE, BVMS, Velocity, Genetec, Avigilon, Gallagher, Cognyte Experience working with Linux distros and Linux based applications AWS experienceAbilities Exposure to computer screens for an extended period of time. Sitting for extended periods of time. Reach by extending hands or arms in any direction. Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. Listen to and understand information and ideas presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand. Read and understand information and ideas presented in writing. Apply general rules to specific problems to produce answers that make sense. Identify and understand the speech of another person.