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Member Service Representative

Employer
Sparks Group
Location
Laurel, MD
Closing date
Jul 13, 2022

View more

Industry
Other
Function
Accountant, Finance
Hours
Full Time

Job Details

Job Summary/Company: Our client, a local federal credit union, is searching for Member Service Representatives to provide banking support to customers. These people will serve an important role in cross selling a full range of financial products, maintaining member accounts, and ensuring compliance with regulatory statutes. Qualified candidates will bring previous banking experience in a Teller, MSR, and/or Branch Representative role.

Full vaccination against COVID-19 is required for this position.
Responsibilities:
  • Serves as a primary contact for all potential, new and existing Members and services all share and loan requests
  • Performs teller duties and maintains teller standards
  • Interviews, evaluates and underwrites loan applications for all types of consumer and home equity loans
  • Cross-sells a full range of financial products and services to Members
  • Meets and maintains sales goals as determined by V.P. Branch Administration
  • Ensures proper identification and eligibility requirements of members by following Credit Union policies and procedures for member identification and follows established security measures to guarantee the confidentiality of our membership
  • Performs administrative and teller duties to support an outstanding level of member service, where timeliness, accuracy and follow-through are critical ensuring compliance with all company policies and procedures and Federal and State regulatory statues
  • Demonstrates proficiency with all required systems and ensures all entries are complete and accurate
Qualifications/Background Profile:
  • High school diploma or equivalency certificate required
  • At least one year of previous banking/credit union experience required
  • Ability to operate Microsoft Office applications (Word, Excel, PowerPoint) with proficiency
  • Must be able to travel and work variable hours and schedules (i.e., peak-time hours, weekends, etc.)
  • Must maintain Notary Public Commission for the State of Maryland

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Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

Company

Bringing the Best People and the Best Companies Together Since 1970.

Sparks Group (formerly SPARKS, Sparks IT Solutions, and Sparks Personnel) is the Washington DC Area's leading temporary staffing and full-time recruiting services provider. Whether you are seeking your next opportunity or looking to add talent, Sparks Group is the ideal partner for you! Each of our four divisions (Sparks Office, Sparks Accounting & Finance, Sparks IT, and Sparks Creative) specializes in placing professionals in temporary/contract, temporary-to-full-time, and full-time roles across a diverse array of staffing categories, positions and levels including: office/administrative, customer service, human resources and talent acquisition, legal support, government and cleared personnel, mortgage/banking, accounting and finance, contracts and procurement, information technology and creative/marketing.

Sparks Group brings over four decades of experience placing professionals in challenging and rewarding positions at many of the area’s most prestigious organizations. Our primary focus is presenting opportunities that match each candidate’s skill-sets, experience levels, career objectives, and growth needs. Sparks Group has regularly ranked as one of the top US staffing and recruiting firms having been named to Inavero’s Best of Staffing Lists® for Client and Employee Satisfaction (2012-2017). Additionally, Sparks Group is proud to have been recently selected for other awards Staffing Industry Analysts’ 2017 Best Staffing Firms to Work For, Washington Business Journal Best Places to Work (2017), the Washington Post’s Top Workplaces® List (2017, 2014), Forbes® Best Professional Recruiting Firms (2017), and the National Capital Business Ethics Award.

Company info
Website
Telephone
3012792300
Location
700 King Farm Blvd.
Suite 100
Rockville
MD
20850-5736
US

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