Virtual Guard

Charlotte, NC
Jul 06, 2022
Jul 13, 2022
Administrative, Other
Full Time
Job Summary/Company:
Sparks Group has partnered with a security monitoring company to fill a unique Virtual Guard opportunity. Qualified candidates will have strong multi-tasking ability with a background in security or call center. Virtual Guards serve as key team members to monitor and disposition hundreds of alarms per shift. Note: this is an onsite position paying $15/hour with 2nd and 3rd shift opportunities available

Successful candidates must pass a criminal background check and drug screen at the time of offer.

  • Review video and disposition security events
  • Notify responsible parties of events
  • Dispatch law enforcement as needed
  • Answer, handle, or escalate incoming calls

Qualifications/Background Profile:
  • Strong ability to multi-task, prioritize, and maintain composure in pressure situation
  • Ideal candidates possess a minimum of one (1) year security or call center experience
  • Alarm industry, military, law enforcement, or security related experience is preferred
  • High technical aptitude with Excellent verbal and written communications skills
  • Ability to type 25-35 WPM
  • High school diploma or GED required
  • Must pass criminal backgroud and drug screen


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Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.