Human Resources Information Technology Technical Liaison

Washington, D.C
Jul 04, 2022
Jul 09, 2022
Human Resources
Full Time

The HRIT Technical Liaison serves as a Senior-Leader responsible for establishing a cross-functional informational program that works across DHS components to provide strategic and tactical advice on how to assess and deliver critical technical solutions. The Incumbent serves as an
embedded senior resource to reduce friction and provide executive level guidance to the DHS CIO and DHS CHCO for IT Human Capital (HC) solutions, developed, implemented, and operated as part of the HRIT Portfolio.

Specific responsibilities include:

Provides executive advisory and technical expertise to the OCHCO. In collaboration with OCHCO's Human Capital Business Solutions (HCBS) the incumbent maintains a comprehensive view of how data and processes are automated to support the DHS workforce.

Provides expert guidance, recommendations, and leadership to design and deliver IT solutions for human capital business processes and data analysis. Updates the Chief Information Officer (CIO) and CHCO Leadership monthly on organizational accomplishments, current challenges, and support requirements.

Participates in HRIT program assessment and issue mitigation to coordinate required OCIO resources.

Coordinates with OCHCO in facilitating collaboration across DHS Component OCIO and OCHCO organizations to gain consensus on data use.
Provides strategic advice on the definition, implementation, and measurement of OCHCO information system goals.


Conditions of Employment

  • You must be a US citizen to apply for this position.
  • Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See
  • You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
  • You must be able to obtain and maintain a Top Secret Sensitive Compartmented Information (TS/SCI) security clearance.
  • You must submit to a drug test and receive a negative test result prior to appointment to this position.
  • Selectee may be required to serve a one-year probationary period
  • Selectee may be required to serve a one-year supervisory probationary period.
  • Selectee will be required to complete an OGE 278, Executive Personnel Financial Disclosure form.


To meet the minimum qualifications for this position, you must possess all of the mandatory Technical Qualifications (TQs). These qualifications would typically be acquired through education, experience, and training which reflect progressive development and achievement in leading teams and/or projects for a comprehensive business program in a complex organization. Typically, experience of this nature is gained at or above the GS-15 grade level in the Federal service, or its equivalent with state or local government, the private sector or nongovernmental organizations. An individual's total experience and education must demonstrate the ability to perform the duties of the position.

All applicants must show evidence of the following TQs below in order to meet basic qualifications for this position. Please label and include your name on each page. Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc. It is recommended that you draft your TQ(s) in a word document and then upload into the system. You must address each TQ separately, and you should not exceed two pages per TQ. You are required to respond to all TQs. If you fail to do so, you will be rated as 'ineligible.'

Mandatory Technical Qualifications (TQs):

TQ 1:
Demonstrated leadership expertise to form and encourage a coalition of Human Resources and Information Technology professionals to establish and meet HRIT milestones, address emerging requirements across program milestones and identify and address program resistance throughout the program life cycle.

TQ 2:
Demonstrated technical and leadership expertise to lead intra-departmental HRIT solution engineering, integration, implementation, and operations toward achieving additional efficiency, effectiveness, and cost avoidance.

In addition to Mandatory Technical Qualifications (TQs), you must also meet the Basic Requirements: Individuals must have IT-related experience demonstrating each of the four competencies listed below:
  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

  • You must submit TWO written TQ narrative statements (including your IT-related experience demonstrating each of the four competencies) that clearly and concisely document specialized experience.

    Note: Responses to TQs must not exceed 2 pages per TQ, for a total of 4 pages.

    Do not enter "Refer to Resume" to explain your answer. Applications directing the reader to search within the application or to "See Resume" are considered incomplete and WILL NOT BE CONSIDERED.

    Failure to submit a narrative statement or address any of the TQs is also considered incomplete and WILL NOT BE CONSIDERED. As a result, you will be rated as "INCOMPLETE."

    Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

    Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under ICTAP, you must be placed in the well-qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

    Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. (Note: Veteran's preference does not apply under Merit Promotion procedures. View information on VEOA in OPM's Vet Guide ).

    Veterans , Peace Corps / VISTA volunteers , and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above and contact the Servicing Human Resources Office listed at the bottom of this announcement.


    This job does not have an education qualification requirement.

    Additional information

    Recruitment/Relocation/Retention Incentive may be authorized at Management's discretion.

    Background Investigation: To ensure the accomplishment of its mission, the Department of Homeland Security (DHS) requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for Top Secret/ Sensitive Compartment Information clearance as a condition of placement in this Special Sensitive position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

    Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U. S. Office of Management and Budget (OMB) and U. S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

    Pursuant to Executive Order 12654 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.

    If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

    DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.