Manager, Product Mgt. - Inbound Payments

Employer
Capital One
Location
Richmond, Virginia
Posted
Jul 03, 2022
Closes
Jul 15, 2022
Ref
R142544
Function
Finance
Hours
Full Time
West Creek 1 (12071), United States of America, Richmond, Virginia

Manager, Product Mgt. - Inbound Payments

Making a payment towards your credit card is one of the most fundamental yet critical interactions we have with our customers. Given the impact of payment decisions on a customer's financial health - and the emotions inherently tied to this behavior - there is ripe opportunity to enhance our underlying technology for the sake of radically improving our customer experience.

As a Product Manager on the Inbound Payments team, you will be accountable for creating and delivering upon a strategic agenda for a core Payments' product that drives meaningful progress for our customers and our business. In this capacity, you will set a product vision, establish key performance indicators, develop a technology roadmap, and work with cross-functional teams (design, analytics, technology, operations, risk, etc.) to deliver well-managed and sustainable features that bring that vision to life.

Specific responsibilities include, but are not limited to:
  • Communicates the Payments Roadmap and Vision to the technology team
  • Acts as the voice of the business and customer for the tea
  • Incorporates design thinking and analytics to inform product design
  • Ensures a healthy backlog by regularly grooming intent with the team
  • Prioritizes the Product Backlog to maximize on business and customer outcomes
  • Defines acceptance criteria for work and accepts user stories
  • Collaborates across teams and the Product Owner community
  • Supports team with escalation and resolution of impediments
  • Works directly with team and plays a key role in key Agile and SAFe ceremonies


Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 3 years of experience in digital product management


Preferred Qualifications:
  • MBA or Master's degree
  • 3+ years of experience translating business strategy and analysis into consumer facing digital products
  • 3+ years of experience in Agile product management


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Similar jobs