Voter Services Manager (management Analyst I)

Location
Fairfax, Virginia
Salary
$54,421.54 - $90,701.94 Annually
Posted
Jul 02, 2022
Closes
Jul 09, 2022
Ref
22-01861
Hours
Full Time
Job Announcement

Oversees all voter services and voter registration functions. This individual independently performs a wide range of professional level work related to voter registration, voter list management, and related functions. This position works under the supervision of the Deputy Registrar and duties include:

  • Manages all staff performing voter registration and voter services tasks.
  • Independently performs a wide range of professional level work related to personnel management, physical security, and physical resource management.
  • Recruits, hires, and supervises all voter registration assistants.
  • Assigns and prioritizes work for subordinates and provides direction concerning the completion of tasks.
  • Works closely with the Absentee Manager and the Deputy Registrar to plan and monitor the use of seasonal staff.
  • Reviews laws, policies, and procedures and implements new laws, policies and procedures as required.
  • Performs all tasks in a non-partisan, professional manner to promote free, fair, and transparent voter registration services.
  • Performs special projects and tasks as required.

Note: The assigned functional area of the position are voter registration or services, elections administration or operations, business administration, and public administration.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)

  • Conducts professional-level work in functions or activities, such as financial, budgetary, procurement, contract administration, human resources, training, information technology, and similar functions;
  • Assists with a variety of technical and professional work related to monitoring and reporting on departmental business processes, activities, and outcomes;
  • Performs designated segments of projects or programs with well-defined objectives, including activities such as data collection, synthesis of data gathered to support analysis, and documentation of findings and recommendations;
  • Performs data collection activities in support of existing studies, projects or programs, including conducting research; participating in interviews; administering customer, organizational or employee surveys; assisting in the facilitation of focus groups; participating in work group collaboration; and mapping or charting of workflow processes;
  • Assists with measuring and analyzing indicators of performance, quality, quantity and efficiency of services;
  • Compiles and provides business information to management;
  • Maintains index or log of standard forms for gathering information from a variety of audiences;
  • Formats data sets and performs qualitative and descriptive statistical analysis to aggregate and assimilate data for displaying potential patterns and trends;
  • Assists in implementing business improvements, such as changes to policies, work practices, processes and procedures;
  • Contributes to position papers, evaluation reports and presentations.


Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list).

  • Basic knowledge of mission, goals and objectives of the organizational unit, program or activities to which incumbent is assigned;
  • Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;
  • Knowledge of the principles, practices, and techniques relating to the functional area of business operation (e.g. personnel, budgeting and financial management, contract administration and management);
  • Ability to identify possible solutions for solving business problems;
  • Ability to perform a variety of fact-finding techniques (e.g., interview, case analysis, observation, research, benchmarking) to gather information in support of programs, projects, studies, assessments and evaluations;
  • Ability to aggregate and assimilate data to identify major patterns, trends and themes regarding organizational and program effectiveness and efficiency;
  • Ability to communicate effectively orally and in writing;
  • Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;
  • Ability to train, lead, and/or supervise paraprofessional staff.


Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for " Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in the field related to the assigned functional area.

BRIDGE CLASS EMPLOYMENT STANDARDS:
Four years of increasingly complex technical experience in the assigned functional area, comparable to experience at the Admin Assistant IV, or higher, level. This class can serve as a bridge class enabling individuals who do not meet the educational or professional experience standards listed above to qualify for this class by possessing four years of increasingly complex technical experience in the assigned functional area, comparable to experience at the Admin Assistant IV, or higher, level.

The purpose of this bridge class is to promote upward mobility within the Fairfax County workforce. However persons qualifying for this class on the basis of their technical experience may not substitute this technical experience for education, or for professional experience, in order to qualify for other employment opportunities.

CERTIFICATES AND LICENSES REQUIRED:
Not applicable.

PREFERRED QUALIFICATIONS:
  • Considerable knowledge of mission, goals, and objectives of the organizational unit, program, or activities to which incumbent is assigned.
  • Ability to make oral presentations to department management, other departments, or the public.
  • Experience in gathering, integrating, and analyzing complex data.
  • Ability to maintain confidentiality and be sensitive to voter issues
  • Intermediate skills in the use of applicable Microsoft Office Suite software.
  • Intermediate skills in the use of VERIS and specific voter software applications.

NECESSARY SPECIAL REQUIREMENTS:
  • All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.
  • The appointee to the position must satisfactorily complete a criminal background check.
  • Ability to work extensive overtime during and/or after each election and redistricting.
PHYISCAL REQUIREMENTS:
Work is generally sedentary, performed in a normal office environment. Visual acuity to read data on computer monitor, ability to communicate in person and on the telephone. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:

Panel interview.

Effective July 2, 2022, compensation plans will be increased by 4.01% (market rate adjustment).

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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