Housing Services Specialist V - Homeownership Senior Program Manager

Fairfax, Virginia
$79,329.95 - $132,217.07 Annually
Jul 02, 2022
Jul 16, 2022
Full Time
Job Announcement

Develops and implements new and ongoing homeownership initiatives and programs to include compliance for all units within the First-Time Homebuyers (FTHB), Workforce Dwelling Unit (WDU), Housing Choice Voucher (HCV) Homeownership and various loan Programs. This position oversees a Program Manager and staff responsible for compliance duties such as annual occupancy affidavits, finance and refinance requests, litigation and potential foreclosure mediation and sales, annual performance measurement data and reports and the sale of new units that are offered by developers. Implements financing assistance programs, relocation activities and reviews, technical assistance and monitoring oversight. This position maintains the information technology plan for homeownership programs in order to provide accurate and timely reporting and quality customer service. The position has overall responsibility during specific stages of development of projects and actively participates in the direction of projects during other phases. Provides management, supervision, coaching and development to assigned staff. This position reports to the Director of the Homeownership and Relocation Services Division.
Note: Salary will not exceed $105,773.34 annually (midpoint of the range.)

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)
Develops and implements innovative program enhancements in response to stakeholder needs;
Researches, investigates and responds to questions and concerns from clients, community groups, FCRHA or the BOS, as appropriate;
Ensures programs' adherence to federal, state and local regulations;
Prepares and presents items to the Fairfax County Redevelopment and Housing (FCRHA) , the Board of Supervisors, representatives of the Department of Housing and Urban Development (HUD), business and industry, non-profit groups and the public regarding such topics as new and revised policies and reports on the status of projects/programs;
Interfaces with the Office of the County Attorney, Department of Planning and Zoning and Department of Code Compliance on matters related to program area;
Serves as a witness in court, testifying as a program expert in litigation related to claims against the FCRHA/HCD, or in cases related to client compliance with federal, state and local requirements for housing program;
Participates in agency response to HUD inquiries and audits;
Investigates and resolves complaints/concerns from clients, citizens and staff;
Represents the agency on inter-agency and community work groups and committees;
Participates in the planning, development and evaluation of housing projects and programs, including development and evaluation of interagency agreements and service delivery;
Establishes and works toward achievement of program goals and objectives, implementing corrective action when required;
Develops policies and procedures which integrate new federal, state and local regulations;
Interprets and provides technical assistance to staff on federal, state and local regulations pertaining to program areas;
Plans, and sets goals and priorities for the program and staff managed;
Analyzes program progress, and implements corrective action when necessary;
Prepares county, state and federal reports;
Prepares grant applications;
Develops and provides training to HCD staff and outside groups as requested;
Leads regular program, branch and team meetings to improve inter- and intra- division communication and coordination of activities and projects;
Coaches staff to engage colleagues, customers, and all others in a manner that promotes trust, effective exchange of ideas and productive work experiences.
Manages conflicts to enforce housing program rules and regulations;
Manages staff utilization of current information technology, as per county and department requirements, in order to provide accurate and timely reporting and quality customer service;

Required Knowledge Skills and Abilities

The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

Extensive knowledge of assigned housing program area;
In-depth understanding of the issues involved with the client pool served;
Extensive knowledge of real estate principles, practices and regulations, and those pertaining to right-of-way determination, acquisition and appraisal (may be required, depending upon area of assignment);
Ability to establish and maintain effective, cooperative working relationships with public officials and other professionals in the residential, legal, business and human services communities;
Ability to effectively communicate both orally and in writing including public speaking;
Ability to negotiate, mediate and resolve conflicts;
Ability to assess needs, develop strategies and plans, implement policies and procedures and make adjustments to changing priorities;
Ability to evaluate bids, administer contracts and monitor contractor work; Ability to implement programs with multiple funding sources;
Ability to plan, organize, coordinate, assign and evaluate the work of professional and support staff in a complex, interactive work environment;
Ability to lead or work as part of a multi-disciplinary team, with members from HCD, other human services agencies and non-profit groups;
Ability to analyze complex issues, anticipate and resolve problems and make precedent-setting decisions;
Ability to develop and implement relocation plans (may be required, depending upon area of assignment);
Ability to develop and present training sessions for staff;
Ability to manage a variety of projects and meet deadlines;
Ability to develop grant proposals;
Ability to evaluate bids and monitor contractors; and
Ability to use current computer applications;

Employment Standards

Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

Graduation from an accredited four-year college or university with a bachelor’s degree in sociology, psychology, public administration or a related field; plus s ix years of experience in the field of human services, Choice Voucher, tax credits, real estate, homeownership, relocation or property management, including two years of supervisory experience.

Contingent upon area of assignment, some positions within this class may require one or more of the following:
Public Housing Manager;
Housing Choice Voucher Occupancy Public Housing Occupancy Specialist/Senior Specialist;
Limited Income Housing Tax Credit Housing Credit Certified Professional- Specialist;
Housing Quality Standards;
Uniform Physical Condition Standards Inspector;

The appointee to this position will be required to complete a criminal background check, and a credit report check to the satisfaction of the hiring agency.All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.
  • Knowledge and experience administering affordable homeownership programs, including Fairfax County's Affordable Dwelling Unit ordinance, the Board of Supervisor’s Workforce Dwelling Unit program and the federal Housing Choice Voucher Homeownership program.
  • Knowledge and experience in real estate sales including contracts, closing documents, loan underwriting criteria and loan programs, Housing Quality Standards, walk-through inspections and contracting with licensed contractors for rehabilitation of homes is preferred.
  • Experience determining income eligibility.
  • Knowledge of the federal Housing Choice Voucher Homeownership program is a plus.
  • Ability to give presentations to the public, loan underwriting committee, boards and commissions on the division’s programs.
  • Excellent customer service is a must. Soft skill
  • Excellent written and verbal communication skills, including communicating with diverse populations.
  • Excellent computer skills, including, but not limited to, experience with Yardi (or related affordable housing database) and the ability to extract data for annual reports and performance measures.
  • Experience with foreclosure prevention and/or housing counseling a plus.


Job is generally sedentary in nature, however, job entails walking, standing, sitting, climbing stairs, reaching and bending; uses hands to grasp, handle, or feel. Visual acuity is required to read data on a computer monitor. Incumbent must be able to operate keyboard driven equipment and computer. Ability to communicate with others verbally and in writing.
Employee may be required to lift up to 15 lbs. All duties performed with or without reasonable accommodations.

Panel interview. A written exercise may be administered as part of the panel interview selection process.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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