Business Support Specialist

Washington, D.C
Jul 01, 2022
Jul 04, 2022
Full Time

  • Provides business and industry advice and assistance to customers during pre-procurement planning and post-award. Works with customers, especially in areas where specific requirements are difficult to describe, in the development of the specifications, e.g., the definition of the scope of the work to be performed, identification of parameters, so that the Government's position in negotiations will be as realistic as possible and the contractor's proposals can be fairly evaluated.
  • Plans and executes complex projects related to information technology utilization requirements and limitations to help define needs and/or problems; gathers and documents agency use cases and business requirements, recommending a course of action upon the decision for information delivery; identifies specific technologies to be used, developing the program interrelationships advising on the selection of appropriate solutions.
  • Participates in evaluating agency information technology and related resource needs. Considers EBSA operational goals and the impact upon the overall program objectives. Participates actively in the development and implementation of accountability, planning, and evaluation of programs to ensure the maintenance of consistent and effective IT programs.
  • Provides analysis and administrative support to Capital Investment planning activities including, but not limited to Information Technology, Earned Value Management, E-governance, Enterprise Architecture, and OCIO reporting.
  • Performs a variety of recurring and ad hoc assignments in such areas as business analysis, acquisition oversight, process improvement initiatives, and customer service enhancement.
  • Performs other duties as assigned.


Conditions of Employment

  • Appointment to this position may require a background investigation.
  • Requires a probationary period if the requirement has not been met.
  • Must be at least 16 years old and a U.S. Citizen.

Applicants must meet time-in-grade, time-after-competitive-appointment and qualifications requirements within 30 calendar days after the closing date of the vacancy to be eligible for consideration for selection.

Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50.

Reference the "Required Documents" section for additional requirements.

Notification Concerning COVID-19 Vaccinations. As required by Executive Order 14043 , Federal executive branch employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and to submit documentation of proof of vaccination or to be in the process of requesting an exception to the vaccination requirement before appointment or onboarding with the agency. The agency will provide additional information regarding which forms of documentation can be accepted and how you can request to be considered for a legally required exception from this requirement.

Currently, implementation and enforcement of Executive Order 14043 has been suspended pursuant to an injunction pending further litigation.


This position is located in the EBSA Office of Program Planning. Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-12, in the Federal Service.

Specialized experience is defined as experience that demonstrates subject matter expertise of federal procurement laws and regulations; knowledge of acquisitions policy guidance, reporting and analysis; drafting and interpreting procurement solicitation documents, policies, and procedures; providing training to task monitors and other contract management stakeholders; and making recommendations to senior leadership and discussing procurement related issues. Examples of this experience must include:

• Leading contract award activities above $250K or higher from pre-solicitation to post-award activities.
• Maintaining a COR level II certification.
• Serving as the senior Subject Matter Expert that advises senior leadership and managers on all procurement issues.
• Participating in development of new methods, approaches, or procedures used by other contracting personnel in solving procurement problems as they arise.


There is no education substitution for this position.

Additional information

Persons who are deaf, hard of hearing, blind, or have speech disabilities, please dial 711 to access telecommunications relay services.

DOL seeks to attract and retain a high-performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility, and fairness so that all individuals can participate and contribute to their full potential.


Position Telework eligibility is determined by management based on position duties during the recruitment process. Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs. Employees participating in telework are subject to the terms and conditions of the Department of Labor's Telework Program.

This announcement maybe used to fill over vacancies.