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Delivery Lead II, Reporting and Insights

Washington, DC
Closing date
Nov 18, 2022

Job Details


AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 million members, AARP strengthens communities and advocates for what matters most to families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.

Information Technology Services is responsible for AARP enterprise-wide technology and information security functions. Services range from infrastructure design and operations, system and software lifecycle implementations, enabling the mobile workforce and protecting AARP network, systems and data. A variety of technologies and practices are used including cloud computing, automation, artificial intelligence and machine learning within highly collaborative Agile teams.

The Delivery Lead II is a core delivery resource on a platform/capability team. This position is responsible for ensuring team success by leveraging the appropriate Rapid Delivery methodology for predictable, quality delivery while maintaining a focus on continuous team improvements. This position operationalizes the platform/capability strategy and is expected to deliver incremental business value in an agile environment. The Delivery Lead II must be a multi-faceted practitioner able to facilitate activities using multiple delivery methodologies, write technical documentation as needed, manage third-party development and/or consulting resources, and identify innovation opportunities for the team.


  • Integrating Rapid Delivery (Agile or other) principles into team practices and work products, including coaching the team on reporting, backlog development, refinement and prioritization, and facilitating team ceremonies.
  • Ensuring the team incorporates best practices and enterprise guidance around architecture, information security, agile delivery, quality engineering, governance, service management, and user adoption in definitions of done for work completion.
  • Driving the creation of consistent, value-driven user stories and the implementation of high-quality solutions while focusing on customer-centricity.
  • Leveraging delivery analysis and tools to evaluate, optimize, and continuously improve team output and delivery of business and technology outcomes.
  • Identifying risks and dependencies proactively, removing impediments, and spearheading team problem-solving to achieve resolution or escalate concerns as needed.
  • Managing the team's financial budget, software licensing for applicable tools, and third-party relationships.
  • Developing statements of work (SOWs) for any third-party vendors or contractors that adhere to procurement standards and specifically includes operational requirements and outcome-based deliverables.
  • Working with other Delivery Leads through a Community of Interest to increase the effectiveness of agile delivery within the organization.


  • Bachelor's degree or equivalent in Information Technology, Computer Science, Engineering or related field.
  • 10+ years of progressive IT experience and use of agile delivery methodologies, including Scrum and Kanban.
  • SAFe certified Scrum Master, PO/PM certifications preferred; Tableau certifications desired.
  • Experience with agile tools like Jira/Greenhopper, Jira Align, Rally, Version One, or equivalent.
  • A demonstrated ability to work within a team and build consensus towards a technical direction.
  • Technology delivery experience from concept to design, development, implementation, and support.
  • In-office/open office environment with the ability to work effectively surrounded by moderate noise.

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.


AARP is a nonprofit, nonpartisan, social welfare organization with a membership of nearly 38 million. Our aim is to disrupt preconceived notions about aging, turn goals and dreams into Real Possibilities, strengthen communities and fight for the issues that matter most to people 50-plus and their families; such as health care, employment security and retirement planning.

Company info
601 E. St. NW

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