Program Engagement Manager

Employer
AARP
Location
Washington, DC
Posted
Jul 31, 2022
Closes
Aug 04, 2022
Ref
3030
Industry
Nonprofit
Hours
Full Time
Overview

AARP Foundation works to end senior poverty by helping vulnerable people over 50 build economic opportunity. Our approach emphasizes equitable outcomes for populations that have faced systemic discrimination. We serve all people 50 plus and their families. Through vigorous legal advocacy and evidence-based solutions, and by building supportive community connections, we foster resilience, advance equity and restore hope.

The Program Engagement Manager develops, executes, and implements new engagement programs that align with the organization's goals and objectives. As the Manager, you will evaluate existing engagement programs to identify improvements and measure outcomes. This position collaborates with management to identify opportunities to streamline processes and develop new procedures that support the business unit/department.

Responsibilities

  • Develops and implements programs and solutions.
  • Executes and evaluates existing programs to identify improvements and to measure outcomes.
  • Collaborates with program leadership in the development of long-term goals and strategic plans to ensure continued successful growth and scalability.
  • Uses existing data to identify program enhancements and identifies needed data and research to maximize insight and experience management.
  • Manages enterprise assets and budgets.
  • Project and process management.
  • Partner and stakeholder engagement (including volunteers, participants, and program partners).
  • Reports on program activities/outcomes.

Qualifications

  • Bachelors' degree.
  • 4+ years of program management and/or development experience.
  • 2+ years of community engagement experience.
  • Experience implementing program/programs and creating efficiencies with operational processes.
  • Experience engaging volunteers and/or providing customer service via online communities.
  • Ability to work cross-functionally to provide program products and services cohesively.
  • Community experience with lower-income populations and/or the elderly is a plus.
  • Effective verbal and written communication skills.
  • In-office/open office environment with the ability to work effectively surrounded by moderate noise.

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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