Manager, Program Operations

Washington, DC
Jul 31, 2022
Aug 30, 2022
Full Time

AARP Foundation works to end senior poverty by helping vulnerable people over 50 build economic opportunity. Our approach emphasizes equitable outcomes for populations that have faced systemic discrimination. We serve all people 50 plus and their families. Through vigorous legal advocacy and evidence-based solutions, and by building supportive community connections, we foster resilience, advance equity and restore hope.

The Manager of Program Operations manages the program operations activities for a business unit or department, providing program operational support on a variety of projects, programs, and initiatives that are typically division-wide or organization-wide. As the Manager, you will oversee the preparation, consolidation, and reporting on expenditures and collaborate with management to identify opportunities to streamline operational processes and develops new procedures that support the business unit/department.


  • Ensures effective management of all operational areas, including compliance with program policy, procedures, performance, and government regulations (as appropriate).
  • Identifies, investigates, analyzes, and recommends alternative solutions to a wide range of operational, management, and administrative actions/problems.
  • Manages program/department assets and budgets.
  • Develops and manages a high-performing team of people managers and individual contributors.
  • Analyzes and directs program resource planning, business requirements and needs assessments (this includes the operating system, software, and hardware, security and core infrastructure services).


  • Bachelor's degree.
  • 5+ years program operations management experience.
  • Ability to lead initiatives across a program.
  • Experience developing program efficiencies/processes.
  • Ability to provide data-based recommendations.
  • Budget and financial management experience required.
  • Supervisory experience required.
  • Effective verbal and written communication skills.
  • In-office/open office environment with the ability to work effectively surrounded by moderate noise.

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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