Director, Finance and Operations

Washington, DC
Aug 29, 2022
Sep 10, 2022
Full Time

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 million members, AARP strengthens communities and advocates for what matters most to families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.

AARP's Legal Counsel for the Elderly champions the dignity and rights of vulnerable Washington, D.C. seniors 60-plus, providing free legal and social work services to those in need - empowering, defending, protecting, and helping thousands of clients each year in many areas of civil law.

The Director, Finance & Operations directs key functional activities that support the effective operations of Legal Counsel for the Elderly (LCE). Oversees accounting activity to accurately report income and expenses. Develops the budget and directs financial forecasts for the business unit. Prepares and monitors budgets for grants and manages resource allocations for various projects. Directs business operations in alignment with the strategy and planning of the business unit's goals and objectives. Directs the implementation of projects and process improvement opportunities. Collaborates with practice leaders to manage ad-hoc projects. Oversees volunteer management, hiring contingent staff and on-boarding of all new staff. Liaises with internal departments including procurement, information technology, facilities, Records Information Management, and others to address business operations needs and challenges. Reports quarterly financial results to the Board of Directors.


  • Oversees the preparation of accounting entries (accrual, reclass, transfers). Conducts research and analysis by accessing and navigating financial systems. Approves vouchers prior to payment approval. Ensures accurate coding of expenses.
  • Generates financial forecasts and budgets driven by identifying key assumptions, dependencies, and business priorities. Analyzes trends in revenues, expenses and other areas of business and raises risks and opportunities. Reviews business unit expenditures to ensure compliance with budget allocations.
  • Identifies specific causes of significant variances between year-to-date budget and year-to-date actuals.
  • Collaborates with cross-functional teams to identify opportunities for efficiencies in organizational processes or programs and resolves challenges to optimize results. Provides data analysis and reporting to senior management.
  • Supports business unit by providing administrative-level oversight on a variety of projects, programs, and initiatives and oversees successful implementation of solutions to operational challenges in support of the overall smooth business operations of the business unit. Identifies and implements procedures to avoid or minimize risk to the organization.
  • Develops, advises, supports, coordinates, and collaborates on special/high-level strategic projects across the business unit/Enterprise. Represents business unit on enterprise-wide working groups. Assists in the development of backup and recovery plans for critical business systems and functions.
  • Liaises with suppliers to ensure annual compliance and maintain good business standing. Directs the sourcing and management of specific vendors and their activities as they relate to program support and enhancements.
  • Organizes, problem solves, raises issues, and integrates initiatives, solutions and actions in a liaison capacity for management, and to ensure successful implementation of business unit initiatives.


  • Completion of a Bachelor's degree in accounting, finance, business administration, or a related discipline; MBA or advanced degree preferred.
  • A minimum of ten years of progressively responsible experience required, including experience in accounting, particularly accounting for grants, preparing financial statements, budgets and forecasts. Adept at conveying complex financial concepts to non-financial management and staff.
  • At least four years of managing a professional staff.
  • Detail-oriented and highly organized with the ability to manage multiple projects and tasks simultaneously within a continually changing environment.
  • Demonstrated ability to consistently make good decisions through a combination of analysis, experience, and judgment.
  • Strong technical skills which include experience with accounting software applications (Hyperion, PeopleSoft preferred), proficiency with the full suite of Microsoft applications and advanced skills in Excel (required).
  • Self-directed, results-oriented, high performer with a commitment to accuracy.
  • Exhibit respect and understanding of others to maintain professional relationships..

Please attach a cover letter to your resume when you apply.

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.