Organizational Development & Learning Training Assistant

Fairfax, VA
Jun 30, 2022
May 21, 2023
Full Time
Organizational Development & Learning Training AssistantThe Organizational Development and Learning team is looking for an organized, detail oriented administrative assistant to support their team of trainers in the areas of customer service, logistics, scheduling support and materials preparation. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.Responsibilities:Coordinate schedules and logistics, including managing multiple calendars for trainings, events, and meetings;Utilize a Learning Management System (LMS) to post trainings, manage registrations, update content, and run reports;Provide technical support by serving as a point of contact for the Learning Management System;Provide information on Mason policies in concise, easy-to-understand language;Manage multiple email inboxes and provide timely professional customer service to Mason faculty and staff across multiple departments, including referring complex issues to appropriate teammates as necessary;Assist with setup for in-person and virtual events/meetings;Prepare training materials, including making copies and assembling packets; andOther duties as assigned.Required Qualifications:General office experience, including email management, customer service, and proficiency with Microsoft Word, Excel, and PowerPoint;Effective interpersonal communication and customer service skills, including tact and diplomacy;Ability to prioritize competing deadlines, follow through, and be flexible;Ability to handle highly confidential and sensitive information with discretion and professionalism;Ability to work independently and with minimal supervision;Ability to collaborate with diverse individuals with differing needs at all levels of the organization;Demonstrated experience with data entry; andDemonstrated organizational skills and attention to detail.Preferred Qualifications:Experience in a Human Resources setting;Higher education or public workforce experience;Experience with virtual meeting platforms such as Microsoft Teams and Zoom, including moderating group sessions;Experience with learning management systems; andExperience with design tools such as Canva, Piktochart, and Adobe.

For full consideration, applicants must apply at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

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