Manager, Product Management, External Card Data Sources

Capital One
Atlanta, Georgia
Jun 29, 2022
Jul 28, 2022
Full Time
Ponce City Market (41675), United States of America, Atlanta, Georgia

Manager, Product Management, External Card Data Sources

Do you get excited about building the modernized core technology that powers customer experiences that are simple, beautiful and effective? Do you want to apply your skills to help drive massive customer experience and economic transformation across Capital One's Card Business? Does the idea of streaming data, delivering critical information to customers in real time, pique your interest?

The XDS Batch platform is the centralized data producer for the Card Customer Management ecosystem, pulling all of the external bureau data used in critical Customer Management models and business processes. It plays an essential role in delivering an industry leading customer experience for millions of our customers.

As a Product Owner you will work with architects, data scientists, service designers, process engineers and developers to translate human insights, dependent platform, app, segment needs, downstream user feedback, and technology capabilities into scalable, resilient, and efficient consumer-centric services. You will develop end-to-end solutions to help us better serve Card customers.

General areas of responsibilities:
  • Partner with world class software engineers to design, deliver, and sustain a new API pattern and functionalities within the Core platform to modernize the publication of essential Core data and reimagine how data is produced for the enterprise
  • Identify and enhance real time data delivery opportunities for the millions of customer and transaction update activities that occur daily within the Core API infrastructure
  • Lead an aggressive agenda to modernize some of the largest and most critical APIs within the entire Card enterprise while building net new components in support of Core platform's future destination
  • Massively improve API resilience and performance while continuing to proactively improve the cyber posture of the expansive API inventory
  • Modernized our data distribution strategy by publishing highly reliable, real time data that is delivered in an ironclad fashion
  • Identify and improve 3rd party Supplier data delivery routines while integrating into the long term data delivery strategy
  • Partner with adjacent Core Product and Engineering leads to build a new streaming platform b/w the Core platform and it's 3rd party supplier
  • Create a modernized API infrastructure that will yield Millions in operational savings while creating a platform to enable new revenue vectors for the enterprise

  • You will be involved in shaping and contributing to the overall Card customer experience and enablement of Capital One's platform ecosystem by seeking and applying insights from dependent platforms, apps, and segments - moving from concepts to prototypes and prototypes to scalable solutions.
  • You will develop hypotheses, build MVPs, and run pilots determining product, feature, and capability fit and value.
  • You will be a part of overall thought leadership around platform development at the intersection of data+design+tech = for the sake of creating meaningful, measurable business and customer value.
  • You will collaborate with an extended team beyond the card platform organization

Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 3 years of product management experience or at least 3 years of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:
  • Bachelor's Degree in Computer Science or Engineering
  • MBA or Master's degree
  • 2+ years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).