Leadership Development \u0026 Learning Manager

Giant Food
Washington DC
Jun 29, 2022
Jul 10, 2022
Full Time
Job Description

The Learning & Development Manager is responsible for fostering a progressive learning culture and driving Giant Food's Leadership Journey, which is designed to strengthen the culture, builds organizational capacity, connect associates to purpose, drive change and innovation and deliver sustainable business results. Reporting to the Director of Learning, OD, Engagement & Communication, this energetic and experienced leader will develop the Learning & Leadership strategy and serve as the company's L&D subject matter expert working in partnership with the L&D and Communications Teams, Functional Area Leads, HRBPs and other subject matter experts. They will proactively identify learning gaps, present the most effective learning approaches and modalities, source, and/or design and develop trainings and learning that align with Giant's business priorities.
This position requires a high degree of creativity and analytical ability to propose the appropriate learning for associates at different levels, and source and develop engaging learning solutions. Responsibilities includes program and content development with some facilitation, as well the ability to initiate and manage the lifecycle of projects; partnering with Learning staff and administrative support. Top candidates will possess a blend of business and technical savvy; have a big-picture vision; be a strategic thinker with tactical know-how. Focus Areas: Business Partnership & Building a Learning Culture, Content Development & Delivery. Sourcing. Reporting & Measurement.
Core Responsibilities:
Business Partnership & Building a Learning Culture
  • Interprets business goals and strategies into operational learning and development tools, aids, programs and processes.
  • Creates a strategy and roadmap for Giant's Learning & Leadership Development initiatives to measurably advance organizational competency for leadership, growth, and change at multiple professional levels.
  • Partners with subject matter experts to identify training needs, write clear training objectives, identify stakeholders who need to be involved; fully manages training development through design, implementation, and evaluation.
  • Builds and maintain positive relationships with key stakeholders to ensure ongoing communication and understanding of business and associate learning needs. Translates departmental objectives and role responsibilities into trainings that will prepare employees for the next step of their career path.
  • Partners with internal teams to promote learning programs and ensures accessibility, relevance to business needs.

Content Development & Delivery
  • Coordinates and leads the design, development, roll-out, implementation, monitoring, and maintenance of a variety of learning and development initiatives.
  • Manages the development and execution of customized learning modalities including, instructor-led in-person or virtual classes, computer-based training, self-paced programs, eLearning, on-demand, video, blended learning, job aides, etc. Develops platform-appropriate guidance for trainers, hosts trainings of trainers as needed.
  • As needed, develops interactive e-learning through use of authoring programs, such as Articulate Storyline. Proficiency with Articulate, other digital training software.
  • Facilitates learning/training sessions and engages learners through virtual platforms Microsoft Teams, WebEx, Zoom, Adobe Connect; and SuccessFactors (LMS).

Essential Skills

  • Collaborates with functional teams or departments, stakeholders and subject matter experts to define learning needs, leverage internal and external learning resources and partnerships.
  • Identifies external learning and training resources; articulates internal learning needs; oversees proposals and vendor engagement.
  • Manages annual budgets and learning program guidance
Reporting & Measurement
  • Provides systems support by managing aspects of Learning Management Systems (LMS) use, including, evaluations, reporting, and research.
  • Develops metrics to assess the consistency and quality of the design, deployment, branding, and business impact of the learning; designs, manages, and deploys end of class surveys, and analyzes and reports on survey data.
  • Ensures the logistical and tracking aspects of training coordination are well-executed.
  • Stays current with industry trends in employee training programs that encompass integrating new modalities, including virtual and digital training solutions.
Highly Desired Competencies
  • Sound knowledge of organization behavior, transformational leadership, cultural change, and performance management.
  • Ability to identify and improve processes, exercise mature judgment and to work independently and in teams in a fast-paced environment.
  • Superior verbal and written communication skills. High level of professionalism and strong presentation skills.
Minimum Qualifications
  • Minimum of 7-9 years of relevant professional experience in a Corporate L&D environment, BS degree in Education, Training, HR or related field; master's degree preferred.
  • Solid experience in Instructional Design, Program Management, Professional L& D Program/Project Management, Organization Development. Experience in a retail environment providing learning solutions to support professionals preferred
  • Candidates must be comfortable with a hybrid work schedule requiring a minimum of 3 days in-office

Job Status: Full-Time (40 Hours)
FLSA: Exempt
Posting Title: Leadership Development \u0026 Learning Manager
Department Name: Human Resources
Education (Highest Level): Bachelors Degree
Job Category: Human Resources