Duties

• Manage multiple projects and lead teams or work groups to meet project milestones, schedules, and scope in alliance with best practices (PMBOK, ITIL, etc), IT operational and/or security policies.
• Facilitate requirement gathering sessions and documents requirements including conducting requirement gathering sessions, documenting requirements, validating requirements with stakeholders as they relate to current environments and future trends.
• Coordinate cross work-unit groups for the purpose of deploying IT solutions or promoting structured software engineering and process improvement initiatives across and enterprise and/or applies best practices for IT solutions.
• Provide advice and technical consultation and guidance to internal and external customers by analyzing and resolving problems and evaluating alternative means of satisfying user requirements.

Requirements

Conditions of Employment

• U.S. citizen.
• Suitable for Federal employment.
• Registered for Selective Service, if applicable. (www.sss.gov)
• You may be required to complete a financial disclosure (OGE-450).
• Time-in-grade requirements must be met by the announcement closing date.

Due to COVID-19, the Census Bureau is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement within 30 calendar days. At that time, you may be eligible to request to continue to telework one or more days a pay period consistent with the Census Bureau's telework policy and approval from your supervisor.

Applicants must meet all qualification requirements by the closing date of this announcement.

This vacancy is advertised under 2 different announcements. Please read the 'Who May Apply' section carefully to determine your eligibility. If you are not eligible under this announcement, please see ADRM-2022-0027, IT Specialist (Systems Analysis), GS-2210-13, FPL-13, CENSUS-DE-LDS .

A probationary period may be required.

This position is ELIGIBLE for telework; additional criteria will be required (e.g., supervisory approval).

This is a BARGAINING unit position.

Relocation expenses may be paid.

This is an open continuous announcement. The initial cutoff date for referral is May 13, 2022. After this date, the cut off dates are as follows:

June 13, 2022

July 13, 2022

Qualifications

For the GS-13, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal services.

Experience for this position includes: diagnosing and researching technical problems or requests; evaluating multiple technologies to determine optimal IT solution; communicating complex and technical information in person and in writing to a variety of audiences; and technical experience analyzing and resolving problems and evaluating alternative means of satisfying user requirements to provide advice and technical consultation and guidance.

AND

You must have in your resume detail experience how you meet the specialized experience AND information technology-related experience demonstrating for each of the four competencies described below.

COMPETENCIES:

1. Attention to Detail - Meticulous; thoroughly reviews and proofreads various IT related data/information; dedicates focus to accomplish tasks that are complete, precise, and accurate to a given IT situation.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive IT services or IT products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess IT needs, provide expert technical information or assistance, resolve fairly complex or non-routine problems, or satisfy expectations; knowledge of available products and services; committed to providing quality IT products and services.

3. Communication - Expresses technical information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, recognizes potential miscommunication, attends to nonverbal cues, and responds appropriately.

4. Problem Solving - Identifies IT related problems using a variety of materials or sources; gathers and applies technical information to determine accuracy and relevance to moderately complex problems; uses sound judgment to generate and evaluate alternatives; makes decisions or recommendations that influence IT policies or programs and applies new developments to previously unresolved problems.

Education cannot be substituted for experience at this grade level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Additional information

The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.

• VRA (GS-11 or below)
• VEOA ( permanent positions )
• 30% or more disabled
• Persons with Disabilities
• CTAP
• ICTAP

The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339.