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Manager, Agile Delivery Lead - Card Technology

Employer
Capital One
Location
McLean, Virginia
Closing date
Jul 27, 2022

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Job Details

Locations: VA - McLean, United States of America, McLean, Virginia

Manager, Agile Delivery Lead - Card Technology

We are seeking an Agile Delivery Lead to join our Card Tech teams. In this role, you will contribute to the delivery of technology solutions that improve the ability of teams across Card Tech to deliver new capabilities. . In this role, you will contribute to the delivery of fraud prevention, detection, and reporting features for Capital One card holders.

In the Agile Delivery Lead role, you'll ensure your teams' delivery success by leveraging the appropriate Agile methodology to enable predictable, quality delivery while maintaining a focus on the continuous improvement of the team. The Agile Delivery Lead will optimize team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes on the team.

General Responsibilities:

Delivery
  • Supports one or more software engineering teams through Kanban/Scrum Agile methodologies
  • Ensures team(s) maintains focus on quality and continuous delivery
  • Provides visibility into delivery targets, commitments, and progress
  • Is well managed - understands and coaches the team on delivery controls, compliance to minimize operational, and reputational risk
  • Understands domain architecture and targets to identify upstream and downstream dependencies and to support the team in risk management
  • Proactively identifies impediments and appropriately resolves using network of peers and formal channels (including escalation if required)
  • Supports Release Train Engineers, Product & Tech Teams to remove impediments and manage dependencies for delivery


Coaching
  • Integrates Agile and Lean principles into team practices and work products
  • Coaches Product Owner and team on backlog refinement and prioritization
  • Utilizes team feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and works with team to continuously improve
  • Innovates with practices and frameworks through experimentation to improve the team and their delivery
  • Developing understanding and encouragement of team's engineering innovation and improvement (engineering practices, DevOps, AWS. etc.)
  • Coaches the team to improve collaboration and self-organization
  • Developing ability to act as an Agile mentor and coach to other Scrum Masters or any Agile role
  • Agile and Technical Learning: Actively seeks and participates in a variety of learning opportunities such as Communities of Practice, conferences, classroom training, and independent study to further develop self and community
  • Communicates with leaders across the organization on a regular basis to ensure transparency into delivery, risks, issues, etc.


Basic Qualifications:
  • At least 4 years of experience as an Agile Scrum Master
  • At least 6 years of Agile delivery experience utilizing Scrum, Kanban, or SAFe methodologies


Preferred Qualifications:
  • Bachelor's Degree
  • 3+ years of experience with Jira, Jira Align, or Confluence
  • 3+ years of Agile coaching experience
  • 6+ years of experience as an Agile Scrum Master
  • 8+ years of Agile delivery experience utilizing Scrum, Kanban, or SAFe methodologies
  • Scrum Alliance Certified Scrum Master (CSM), Certified Scrum Professional (CSP), or PMI's Agile Certified Professional (ACP) certification
  • SAFe certified or experience (or other scaled Agile frameworks)


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Company

We Don’t Only Think Big Things—At Capital One, We Do Big Things.

You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.

Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.

Be inspired. Be yourself. That’s #LifeAtCapitalOne.

Creating a Culture of Belonging

At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.

We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.

We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:

Create a culture of belonging where everyone can thrive and innovate

Attract and develop talent from all backgrounds and experiences

Ensure our systems and programs promote fairness and equity

Get a career with more at Capital One.  Discover it for yourself today.

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.

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