Juvenile Intake Officer (probation Counselor Ii)

Fairfax, Virginia
$28.69 - $47.82 Hourly
Jun 25, 2022
Jul 09, 2022
Full Time
Job Announcement

As a member of the Central Intake Services Unit, Probation Services Division, provides intake services for the local public on cases initiated involving juveniles. Duties include:

  • Provides intake assessments of cases to determine appropriateness of filing petitions based on jurisdiction, venue, and probable cause.
  • Assures proper charges are filed and makes decisions on the issuing of detention and shelter care orders in accordance with the Code of Virginia, the Court and the Department of Juvenile Justice standards and policies and procedures.
  • Based on intake assessment, diverts cases from formal court actions when appropriate; diversion services may include informal counseling, referrals to other agencies or community resources, placing the youth on a diversion plan, or setting a case for a diversion hearing.
  • Prepares cases for court detention hearings, testifies in court and submits outcome recommendations to the Judges.
  • Updates and maintains Balance Approach Data Gathering (BADGE) case management database and may be required to serve as back-up intake officer at field units at various locations throughout Fairfax County.
Schedule: This position is a job-share and works part-time, 20 hours, per week. This is an overnight position. Working hours are 11 p.m. to 7 a.m. on a rotating basis to include a combination of weeknights, weekends, and holidays.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)

Counseling and Treatment Services
  • Conducts intake interviews and supervises offenders/defendants through office and home visits to verify compliance with court-orders;
  • Formulates treatment or rehabilitation plans for and presents written or oral recommendations for adjustment of behavior;
  • Supervises and monitors community service requirements; schedules payments, collects court costs and restitution; monitors urine tests;
  • Supervises visits or exchanges according to court orders or other relevant agreements;
  • Provides intensive supervision/monitoring, counseling and treatment of juvenile and adult offenders;
  • Interviews juvenile or adult offenders, their families and related persons to determine the nature of the adjustment difficulty;
  • Refers offenders/defendants to other agencies or facilities as needed and maintains liaison with service providers to coordinate evaluations;
  • Conducts field investigations;
  • Testifies in court and provides required written reports on adjustment and compliance to courts;
  • Documents and maintains prescribed records of casework services and periodically compiles related statistics:
  • Aids clients in obtaining employment;
  • Arranges for the court appearance of the client and family;
  • Informs clients of available community resources;
  • Arranges appointments for medical examinations and psychological testing;
  • Cooperates with representatives from State and local social service and law enforcement agencies in cases of mutual interest;
  • Composes and dictates case records, petitions and correspondence;
Intake Officer
  • Provides intake services, determines probable cause, issues related to jurisdiction, venue and appropriateness of filing petitions and/or issuance of detention or shelter care orders; Reviews complaints filed by law enforcement and citizens, conducts assessments to determine appropriateness for diversion;
  • Case manages diversion clients;
  • Decisions are made in compliance with the Code of Virginia, and Department of Juvenile Justice and/or Court Services Unit policies and procedures;
Residential Services:
  • Positions located in a residential facility supervise and direct house routines and therapeutic programs;
  • Ensures that residents maintain behavioral norms;
  • Coordinates and implements a residential program area such as recreational, educational or employment activities;
  • May drive a passenger van for educational and recreational trips;
  • Maintains on-going contact/communication with victims and witnesses during investigation and judicial proceedings;
  • Works with and assists the officers and detectives within a district station assignment with the victim services and referrals;
  • Provides court accompaniment to crime victim and witnesses for all court proceedings in the Juvenile and Domestic Relations, General District and Circuit Courts;
  • Responds to call-outs to crime scenes and other locations to provide immediate crisis intervention and support;
  • Provides training to departmental staff, commonwealth attorneys, judicial staff, and other relevant community organizations;
Alcohol Safety Action Program (ASAP) Case Management Services
  • Works with court referred clients who have been charged/convicted of impaired driving offenses and first time drug offenders;
  • Maintains a caseload of court referred and volunteer clients;
  • Interviews clients during intake process and assigns appropriate program classification;
  • Writes intake summary on each client interviewed;
  • Conducts case management duties to include monitoring of ignition interlock and administration of alcohol breath tests;
  • Monitors clients progress and make referral as needed;
  • Writes and prepares reports to the courts, clients and treatment providers;
  • Testifies in court on non-compliant cases, make appropriate recommendations when requested by the judge;
Victims Services
  • Provides supportive services to victims and witnesses of crime involved in the criminal justice system including emotional support, financial assistance, counseling, and victim agency referrals;
  • Maintains on-going contact/communication with victims and witnesses during investigation and judicial proceedings, and provides notifications of investigative activity or case developments as needed;
  • Provides court accompaniment to crime victim and witnesses for all court proceedings in the Juvenile and Domestic Relations, General District and Circuit Courts;
  • Reduces delays in bringing cases to court by assisting in determining availability of victims and witnesses;
  • Responds to call-outs to crime scenes and other locations to provide immediate crisis intervention and support, refers clients to related supportive services and agencies;
  • Operates a county vehicle to provide the effective delivery of services to victims and witnesses including transporting victims and witnesses to court hearings, commonwealth's attorneys meetings and other court related appointments;
  • Provides assistance by administering and providing services designed to enhance coordination among agencies operating within the criminal justice system;
  • Works with and assists the officers and detectives within their district station assignment or the criminal investigations bureau with the proper victim services and referrals;
  • Encourage citizen awareness and participation through public information and education.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all inclusive list.)

  • Knowledge of casework supervision practices and procedures;
  • Knowledge of the principles of psychology and sociology;
  • Knowledge of current social and economic conditions;
  • Ability to use technology to enter and retrieve information;
  • Ability to interpret laws, rules, and regulations related to probation work and victim services;
  • Ability to interview and counsel clients;
  • Ability to prepare complete case records and reports;
  • Ability to develop effective working relationships with a variety of individuals.

Employment Standards

Any combination of education, experience, and training equivalent to the following:(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for “Any combination, experience, and training equivalent to”)
Graduation from an accredited four-year college or university with a bachelor's degree in social/behavioral sciences, criminal justice, or education plus two years of professional experience in probation work, social work, criminal justice, juvenile justice, education, or counseling. A master's degree in the disciplines above may be substituted for one year of the required experience.

Not applicable.

  • Master's degree or combination of Bachelor's degree in a related field and two or more years of experience working in the juvenile criminal justice field.
  • Knowledge of the Code of Virginia.
  • Working knowledge of the Supreme Court of VA Case Management System (CMS) and Juvenile Justice's Balanced Data Gathering Environment (BADGE).
  • Excellent verbal and written skills.
  • Strong working relationships including professionals from outside the Juvenile Court Service Unit.
  • Ability to think quickly, exercise good judgment while working in an independent setting where immediate supervision may not be possible.
  • Proficient using word processing and spreadsheet management skills to include Microsoft Word, Excel, and Outlook.

  • All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.
  • This position is considered "essential personnel" and will be required to report to work during times designated countywide as approved for unscheduled leave regardless of the emergency situation (i.e., weather, transportation, other disaster).
  • The appointee to the position must satisfactorily complete a criminal background check and Child Protective Services Registry check.

Ability to retrieve data using a computer. Ability to communicate clearly both in person and on the phone. All duties performed with or without reasonable accommodations.


Panel interview and may include a written exercise.

Effective July 2, 2022, compensation plans will be increased by 4.01% (market rate adjustment).

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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