Manager, Solutions Analyst (Remote Eligible)

Capital One
Richmond, Virginia
Jun 24, 2022
Jul 24, 2022
Full Time
West Creek 1 (12071), United States of America, Richmond, Virginia

Manager, Solutions Analyst (Remote Eligible)

We are actively seeking a talented solutions analyst to work in our delivery organization to tackle complex problems to support the delivery of our customer experiences. Strong analytical skills, attention to detail, and the ability to integrate into a dynamic environment are essential to succeeding in this role. Candidates must be able to effectively communicate and influence partners horizontally.

This role will support the technical design and implementation of cross-functional, multi-platform application systems with a focus on delivering efficient, reliable, resilient, scalable, and high performing solutions. The role is accountable for partnering with various teams in identifying options, driving reviews and detailed analysis, developing solutions and providing technical direction.

General Responsibilities:
  • Develop a thorough understanding of our business products and domains
  • Demonstrate and translate business needs into technical solutions
  • Partner with appropriate domains to intake & triage new Intent
  • Collaborate heavily across Product, Architecture, Agilists and Engineering to refine intent and break down work efforts into Business Epics, Features and stories
  • Engage in Agile Practices for Grooming, Backlog Health, Sizing, Acceptance Criteria.
  • Communicate and collaborate with technical, project, and business resources verbally and through written documentation.
  • Provide high-quality solutions that focus on reuse, scalability, resilience and performance
  • Identify technical obstacles early and work closely with teams to find creative solutions
  • Educate team members on capabilities and constraints of technology platforms
  • Manage complex troubleshooting efforts that cross multiple platforms and technical disciplines
  • Ensure all decisions, risks, dependencies and downstream impacts are properly documented, communicated and understood.
  • Support the health of production systems by building quality into the discovery & analysis phase of delivery
  • Recognize automation opportunities and design and implement data quality strategies
  • Implements standard patterns and solutions to increase design and implementation efficiency

Capital One is open to hiring a remote candidate for this role.

Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 5 years of experience with systems analysis and design
  • At least 3 years experience in relational databases and query structure
  • At least 3 years experience in REST API concepts
  • At least 3 years experience in Cloud technology
  • At least years experience with Agile

Preferred Qualifications:
  • AWS certification
  • 3+ years of experience with automated testing (Gherkin / Cucumber, other testing automation frameworks)
  • Familiarity of experience with monitoring technologies (Splunk, Datadog)
  • Familiarity with Python or similar development language
  • Familiarity with lean principles

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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