Senior Associate, Project Manager

Capital One
Richmond, Virginia
Jun 24, 2022
Jul 24, 2022
Full Time
West Creek 3 (12073), United States of America, Richmond, Virginia

Senior Associate, Project Manager

As a Senior Associate, Project Manager at Capital One, you will play a key role in creating and enhancing processes/products that deliver excellence to internal customers impacting the company's bottom line. In this position, you will be part of a smart, talented team supporting initiatives aligned to strengthen our organizational imperative to transform risk management with technology.

We are seeking a dedicated, disciplined, project professional who excels in a team environment and are experienced in Agile or product management best practices. This individual must be able to effectively communicate, adapt quickly to change, and have a laser-focus lens on attention to detail. The ability to influence up is key to success in this position.

General Responsibilities:
  • Collecting data and information using analytics and reporting to provide transparency to senior leadership and executives
  • Identify and implement process and product improvements driving issue resolution/risk mitigation activities
  • Understanding customers' needs of the process and product and driving improvements
  • Acting as a subject matter expert to effectively partner with customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
  • Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the company
  • Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed; manage complex up and downstream project impacts.
  • Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.
  • Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
  • Partner with customers to provide strategic and tactical thought partnership to effectively drive project and product delivery
  • Forge relationships with key stakeholders to ensure delivery of commitments
  • Identify ways to improve and streamline business process

The person will:
  • Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work
  • Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
  • Demonstrate organizational agility to adapt to changing demands
  • Display strong consulting and collaboration skills

Basic Qualifications:
  • Bachelor's Degree or Military Experience
  • At least 1+ years of experience in project, process, or product management

Preferred Qualifications:
  • Lean, Agile, Six Sigma, or PMP certification
  • Proficiency in Google Suite
  • At least 1+ years of experience with JIRA or Confluence
  • Strong written and verbal communication skills with exceptional analytical and problem solving skills
  • At least 2+ years of experience in project, process, or product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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