Voluntary Service Specialist

Employer
USAJobs
Location
Baltimore, Maryland
Posted
Jun 24, 2022
Closes
Jun 25, 2022
Function
Customer Service
Hours
Full Time
Duties

Major duties include but are not limited to:
  • Coordinates the day-to-day activities of the Voluntary Service Program at the Medical Center and assigned outpatient clinics throughout the state.
  • Directs the recruitments, screening, assignment and dismissal of all volunteers.
  • Coordinates placement of volunteers in special volunteer support positions.
  • Reviews the Voluntary Service Program to ensue established criteria by the Chief and/or Program Manager is being met.
  • Oversees various retention and recognition programs for volunteer participants.
  • Maintains accurate recordkeeping and balance of Volunteer Meal Accounts.
  • Utilizes purchase cards to procure operating supplies, materials, and volunteer meals.
  • Monitors the gift and donation program.
  • Request appropriate resources when additional donations and support are needed.
  • Organizes and coordinates special programs and observances.
  • Assures volunteers are processed and files are maintained based on Joint Commission standards.
  • Tracks donations by assuring accurate recordkeeping and balances.
  • Assures proper training of volunteers to include new volunteer orientation and annual training.
  • Assures volunteer position description and associated competencies are accurate and volunteers are knowledgeable of duties.
Work Schedule: Monday - Friday 8:00am - 4:30pm. Incumbent may be required to work on periodic holidays and weekends as needed to cover Voluntary Service events and services not otherwise provided during normal working hours.
Telework: This position is eligible for Ad-Hoc per Supervisor discretion.
Virtual: This is not a virtual position.
Position Description/PD#: Voluntary Service Specialist/PD07020A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Requirements

Conditions of Employment


  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.


Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/24/2022.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: coordinating volunteers within a medical center or hospital; planning and coordinating events for patients and caregivers; and recruiting, managing and recognizing volunteers in a healthcare setting. OR,
  • Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. OR,
  • Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond GS-11 level.
Preferred Experience: Community Outreach experience, Volunteer Management experience preferred.

You will be rated on the following Competencies for this position:
  • Planning and Evaluating
  • Managing Human Resources
  • Project Management
  • Budget Administration
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is sedentary in part involving writing at a des, working at a computer terminal, conferring with others and attending conferences meetings and interviews. Considerable standing and walking throughout the Medical Center and the grounds are required. The lifting and moving of supplies, donated items, and patient materials is also required for the job. Driving or riding in a vehicle is also required on a routine basis to provide guidance and orientations at the outpatient clinics and to attend outside meetings, interview and special events. Must attend lengthy meetings, both during and after regular scheduled work hours. The incumbent is responsible for providing tours of the facility. This involves a great deal of walking throughout the medical center. In addition, the incumbent travels to numerous conventions, health fairs and conferences to promote the medical center. This involves carrying, lifting and erecting bulky display panels. Travel to other VAMCHS facilities is also required on a regular basis for meetings, office coverage, and education.

Working Environment: Work is in a Medical Center setting and involves possible exposure to contagious diseases.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html .

Additional information

The Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified : applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .

This job opportunity announcement may be used to fill additional vacancies.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a VA job announcement includes language requiring applicants to be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply to this Job Announcement. VA may request information regarding your vaccination status, if selected, for the purposes of implementing other workplace safety protocols, such as masking, physical distancing, testing, travel, and quarantine.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .