Process Lead

Germantown, MD
Jun 22, 2022
Jun 25, 2022
Accountant, IT
Full Time
DescriptionJob Description:Leidos is consistently ranked #1 on Washington Technology's Top 100 information technology and systems integration contractors list. We are the largest IT Services company in the Federal Government and specializes in modernizing infrastructure, systems, and security for both government and highly regulated commercial customers looking for transformative solutions in mission IT, security, software, engineering, and operations.At Leidos, we help our customers execute programs for the world's most critical missions. We respond to challenges and deliver next generation of agile, cohesive solutions for today's rapidly changing environment. Leidos has an opening for a Process Lead who will support the delivery of mission enabling Information Technology Service Management/Integration and Cybersecurity for a large environment of critical national security importance.The Process Lead will support operations for the National Nuclear Security Administration (NNSA) Office of the Chief Information Officer (OCIO). As a Leader in the organization, the successful candidate will be expected to collaborate and coordinate with a geographically distributed team while working independently to design, test, and implement IT management and implementation process models and industry best practices to accelerate digital modernization across the enterprise. The process lead will work closely with the performance management lead to ensure all activities across the program follow documented industry standard best practices, facilitate meeting or exceeding all performance objectives, and incorporate continuous improvement and innovation.The successful candidate will perform due diligence and knowledge transfer of incumbent/customer personnel to identify near-term improvements to management and engineering processesEvaluates processes, tools, and technology capabilities to identify opportunities for continual innovation and improvementLeads the identification, management, and adoption of technical innovations and the innovation processAssesses engineering artifacts and develops models of systems using industry leading tool suites and innovation process techniquesWorks closely with operations and cybersecurity teams to enhance scalability, increase productivity, and accelerate delivery speed of IT services using industry standards including Lean Six Sigma methodsTailors and Optimizes IT management methodologies, processes, and tools to accelerate innovation throughput using measurable systems engineering modeling techniquesProvides technical advice and guidance to senior managers regarding the creation and implementation of new methods and techniquesAttend Technical Exchange Meetings (TEMs) with industry leading engineers across multiple disciplinesDocuments potential Continual Innovation and Improvement (CI2) opportunities to include identifying mission benefits, cost savings, productivity gains, staff reductions, etc.Basic Qualifications:US CitizenshipDoD TS, DOE Q clearance or the ability to obtain one within 3 months of awardBachelor's degree in a cyber related discipline and 8+ years of prior relevant work experience within IT/CybersecurityExperienced with the implementation and operation of ITSM processes aligned with ITIL IVUnderstanding of key ITSM processes including Incident Management, Problem Management, and Continual Service ImprovementDoD 8570 IAT or IAM Level III certificationExcellent communication skills with all levels of stakeholdersKnowledge and familiarity with the fundamental of agile project managementManage multiple assignments, changing priorities, and work independently with little oversight.Experience with cybersecurity metrics, inspection metrics, and enterprise risk management measures via dashboard for situational awarenessExperience maintaining Improvement Plans which consists of approve mitigations; participates in self-assessments and surveys; implement and track corrective action plans for all reportable findings.Preferred Qualifications:ITIL IV CertificationLean Six Sigma green belt or higher certificationDOE and/or NNSA site experience strongly preferred3+ years experience with one or more industry leading automation and SOAR tools/platformKnowledge of DOE and/or NNSA security policies and proceduresExperience working in both Classified and Unclassified operationsExperience working within Managed Service environmentsKnowledge of and/or experience with SD 205.1Travel up to 10%nnsanimsPay Range:Pay Range $81,900.00 - $126,000.00 - $170,100.00

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