Accion Labs is a leading provider of product engineering, development, and design services to a range of technology firms. On behalf of our direct client, we are currently seeking a IT ServiceNow Engineer the following skills / Experience: Title: IT ServiceNow Engineer DS1828Primary Skills: Service NowDuration: 6 months Remote (as per PA) ** we can only work W2, no C2c please** Responsibilities: * Lead upgrades, maintenance, configuration of, and integration with ServiceNow. * Participate in all phases of the development life cycle and take a lead role with requirements analysis, software design, reviewing the work of others, setting standards, and providing Level 3 production support. * Provide solutions to complex challenges leveraging the ServiceNow platform, modern development languages, and frameworks. * Research new technology in response to enterprise-scale business requirements, systems configurations, or technology innovations. * Responsible for training and providing technical mentorship to team members. * Develop and maintain relevant documentation for new enterprise-scale technologies. Education/Certifications: * BS Degree in Engineering, Computer Science, or related technical discipline * Related ServiceNow certifications preferred Experience/Minimum Requirements: * 5+ years of professional experience developing and administering ServiceNow * Broad knowledge of integrating ServiceNow to external platforms via Web Services * Experience with designing and configuring Customer, Contractor, and Service Portals * Experience with development of the NOW Mobile and NOW Agent Mobile apps * Experience with Case/Major Case/Field Service Management * Experience with Access Control Lists, Business Rules, Client Scripts, Script Includes, Data Policies, Workflow/Flow * Knowledge of agile development practices * High proficiency in software engineering best practices, including coding standards, code reviews, source control management, and build processes * Client has a COVID-19 Vaccine Policy in place requiring vaccination by your employment start date, unless approved for an accommodation or otherwise prohibited by law.