Learning & Development - Instructional Designer

Capital One
Plano, Texas
Jun 22, 2022
Jul 21, 2022
Full Time
Plano Town Center (31064), United States of America, Plano, Texas

Learning & Development - Instructional Designer

Are you interested in joining a team of best-in-class HR Learning Professionals who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One, you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further!

At Capital One you'll notice a unique culture of enthusiasm, collaboration, innovation and agile creation happening on a routine basis. As a Learning Designer Associate, you will use human-centered design practices to empathize with our learners and their needs, build learner personas and journey maps, and design and develop custom learning experiences aligned to Capital One's brand and design standards. You will work with a team of world-class professionals to produce innovative learning and development solutions in support of our Learning & Development strategy and plan with a focus on design and development, implementation and measurement and evaluation.

Position Responsibilities:
  • Produce high quality, scalable learning experiences for Capital One associates that can be measured against behavioral changes in employees' performance skill and the business' performance
  • Collaborate with learning consultants, subject matter experts, and learning team members across all lines of business on training needs, solution design recommendations, and delivery expectations
  • Increase the effectiveness of learning solutions by identifying and recommending
  • Create behaviorally-based assessments and evaluation tools
  • Manage learning projects and initiatives from start to finish, while providing regular progress updates to team leaders and stakeholders
  • Coordinate development efforts to obtain content and timely reviews from clients and subject matter experts
  • Support implementation strategy for training programs
  • Design content, including (but not limited to) measurable learning objectives, facilitator and participant materials and tools, experiential scenarios (case studies) and simulations, assessment and evaluation questions
  • Develop online learning solutions which are engaging and creative, while still maintaining the instructional integrity and validity of the solution
  • Add or edit basic multimedia assets to content, including: images, audio and video clips, and other graphical content
  • Update existing curricular and stand-alone learning experiences to ensure relevance, effectiveness, and measurability
  • Consult with senior leaders and stakeholders on learning strategy
  • Participate in Train-the-Trainer activities - as needed

Basic Qualifications:
  • Bachelor's degree or military experience
  • At least 3 years of experience in learning curriculum design
  • At least 3 years of experience with learning content development tools, (Articulate 360, Adobe Captivate, Adobe Design Suite, and Camtasia)

Preferred Qualifications:
  • Bachelor's degree in Education, Human Resources or Training Design
  • At least 2 years of experience in business consulting
  • At least 4 years of experience in training design and delivery using multiple delivery methods (classroom, virtual classroom, eLearning, videos, micro-learning)
  • At least 4 years of experience in learning curriculum design with a focus on change management
  • At least 4 years of experience in learning curriculum design with a focus on diversity, inclusion and belonging

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).