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Business Manager - People Strategy & Analytics

Employer
Capital One
Location
McLean, Virginia
Closing date
Jul 21, 2022

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Job Details

Center 2 (19050), United States of America, McLean, Virginia

Business Manager - People Strategy & Analytics

People Strategy & Analytics is an emerging field where Capital One is on the leading front. Our team brings data, analytics, and insights to shape critical talent decisions and strategy at Capital One. We work closely with HR partners and senior executives in shaping talent policy, automating real-time data and improving talent decision-making. The team is comprised of people with diverse skills and backgrounds including: data analysts and engineers, product managers, data scientists, consultants and strategists, business analysts, HR specialists, economists, and Industrial Organizational Psychologists.

As a Business Analysis Manager you will apply your strategic and analytical skills to solve open-ended, complex questions about how we should attract, develop, and retain top talent. You will team up with world-class professionals and senior leadership and work on impactful projects. Your day-to-day might involve:

  • Using data to help executives set ambitious but achievable diversity goals
  • Building models to predict attrition, and testing new retention strategies
  • Designing new ways to understand and measure associate potential
  • Developing analyses and tools to help Capital One source and hire the best talent


...and you will do it all in a collaborative environment that promotes continuous learning, rewards innovation, and prioritizes your development.

Specific responsibilities include, but are not limited to:
  • Strategy consultation: Partner with our clients to identify high impact opportunities to transform the associate experience, conduct analysis, and share insights that inform solutions
  • Design: Drive and build key programs and analytics solutions for our partners, including measurement strategy, attribution modeling, and automated insights
  • Experimentation: Partner with clients to design experiments to understand key drivers of associate behavior
  • Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data-driven, informed decisions


Successful Team Members Demonstrate Competencies In These Areas
  • Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying advanced analytics in a mission-driven way
  • Analytical thinking: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations
  • Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes
  • Partnership: Collaborate effectively with other team members and clients in HR
  • Business communication: Strong written and oral communication skills, including visualization skills (i.e., able to "tell the story" and highlight key insights in a clear and concise manner that is easily understood by stakeholders)
  • Results focus: Drives for results and achieves important goals applying strong organizational skills and detail orientation, even amidst ambiguity


Basic Qualifications:
  • Bachelor's Degree
  • At least 2 years of experience in quantitative and qualitative analysis
  • At least 1 year of experience in project management


Preferred Qualifications:
  • Master's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
  • 5+ years of experience in quantitative and qualitative analysis
  • 2+ years of experience in people management
  • 2+ years of experience in product development
  • 2+ years of experience in project management


Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Company

We Don’t Only Think Big Things—At Capital One, We Do Big Things.

You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.

Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.

Be inspired. Be yourself. That’s #LifeAtCapitalOne.

Creating a Culture of Belonging

At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.

We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.

We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:

Create a culture of belonging where everyone can thrive and innovate

Attract and develop talent from all backgrounds and experiences

Ensure our systems and programs promote fairness and equity

Get a career with more at Capital One.  Discover it for yourself today.

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.

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