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Strategic Client Manager, Capital One Shopping

Employer
Capital One
Location
Detroit, Michigan
Closing date
Jul 21, 2022

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Job Details

1570 Woodward Ave (77015), United States of America, Detroit, Michigan

Strategic Client Manager, Capital One Shopping

Capital One Shopping is looking for a Strategic Client Manager to join the Partnerships Team. You'll be responsible for partnering with our top merchants to help them succeed leveraging Capital One Shopping's suite of solutions. In this client-facing role, the team is looking for an individual with product, data, and strategic account management experience to help integrate and create bespoke solutions for our top merchants. You'll act as a key liaison between our clients and internal teams.

Key Responsibilities Include:
  • Partner with key external stakeholders (merchants, agencies, networks) to help grow and cultivate Capital One Shopping
  • Integrate Capital One Shopping's products and services with our merchant partners
  • Leverage data to optimize and grow your book of business
  • Teach, support, and train agencies and industry partners on COF Shopping
  • Work with Product, Revenue Management, and other key stakeholders to help drive our business
  • Drive strategic analysis to support merchant initiatives
  • Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus
  • Scale up new merchants via education and support
  • Demonstrated success leveraging data, analytical and communication skills


An ideal candidate will possess:
  • Strong strategic, analytical, and data-analysis skills
  • Demonstrated experience and results in strategic client facing (in-person, phone, email) interactions
  • Experience in identifying, creating, and building strategies to achieve organizational objectives
  • Prior experience in taking full ownership of client relationships and the ability to partner with internal stakeholders to create customized solutions for partners
  • A strong deference to team culture, collaboration, and open communication


Basic Qualifications :
  • Bachelor's Degree or Military experience
  • At least 6 years of experience in a strategic client facing sales or account management roles
  • At least 5 years of experience reviewing or analyzing data


Preferred Qualifications :
  • MBA
  • 6+ years of affiliate, enterprise sales, or perform marketing experience
  • 7+ years of experience in a client facing role
  • Experience managing technical sales and integrations


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Company

We Don’t Only Think Big Things—At Capital One, We Do Big Things.

You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.

Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.

Be inspired. Be yourself. That’s #LifeAtCapitalOne.

Creating a Culture of Belonging

At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.

We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.

We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:

Create a culture of belonging where everyone can thrive and innovate

Attract and develop talent from all backgrounds and experiences

Ensure our systems and programs promote fairness and equity

Get a career with more at Capital One.  Discover it for yourself today.

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.

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