Transformation Manager

Fairfax, VA
Commensurate with education and experience.
Jun 22, 2022
Oct 01, 2022
Full Time
Transformation ManagerThe George Mason University, Office of the Provost invites applications for Transformation Managers. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.George Mason University is on the move to be a leading higher education innovator in 21st century education. This includes the development of online programming and the delivery of personalized, customized education and student services to students who wish to attend Mason at our three campuses in Northern Virginia, our campus in South Korea, and/or online. As the largest public institution of higher education in Virginia, we are envisioning new ways of providing students with access to a George Mason education.About the Position:We are building a team of individuals that can help launch and manage new initiatives that will take the university into the future. This position will support the Office of the Provost's project management and operations team that will help implement the strategy to achieve the university's vision of innovation and growth.Responsibilities:As a Transformation Manager within the Academic Administration pier in the Office of the Provost, this position will bring specialized experience in project management, Higher Ed administration, change management, process improvement, business planning, operational effectiveness, or management consulting. The role will support large-scale innovation and initiatives in education, with internal and external partners, in areas focusing on the student experience, research, teaching, and technology. Experience working with teams to plan, communicate and manage operational details, ideally in the public sector or higher education environments, is essential. This position will also assist with evaluating strategic opportunities for the university so business analysis skills are needed.This position will be responsible for guiding projects through various stages of development and operation. The Transformation Manager is expected to implement and manage new and transformative projects, driving them from inception through launch, working in conjunction with campus stakeholders and key partners to promote and ensure operational success. The project management and operations team serves as an internal support structure for the University and is charged with preparing and incubating new ideas for hand-off to operational leaders.Reporting to the Director of Project Management and Operations, and in partnership with university stakeholders including Academic Units under the Office of the Provost, schools and colleges, and other university divisions such as ITS, HR, Finance, the Transformation Manager will:Develop project plans, facilitate working groups, and establish goals and milestones for projects, often conducting market research and analysis; completing process mapping and documentation; providing risk analysis and contingency planning; and supporting and developing business cases. Specifically, they will implement sound project plans; ensure scopes of work are accurate and followed; and timelines are defined and deadlines are met;Collaborate with academic leadership, information technology services staff, enrollment service managers, business unit personnel and external strategic business partners to launch, plan, develop and deliver projects;Develop subject matter expertise in various academic and research operations and initiatives to provide advisory support to academic leaders and working groups, effectively communicating needs, progress, risks, and recommendations to senior leadership and partners, both technical and non-technical;Collect, analyze and present data from internal and external sources to help mobilize support for initiatives and foster a better understanding of opportunities both inside and external to the university;Ensure quality is controlled and a high level of customer service is maintained on all programs and projects;In collaboration with internal and external partners, develop and implement effective change management strategies for all projects and initiatives, resulting in increased buy-in and less change disruption and fatigue; andSupport a continuous improvement program for project management by incorporating best practices in "post-mortem" review, project delivery assessment, root cause analysis, etc., and incorporate changes as appropriate.Required Qualifications:Masters or equivalent combination of education and experience (typically 5 years) in a related field;Passion to innovate, solve problems, and meet the challenges and opportunities of Higher Ed;Demonstrated organizational and time-management skills;Experience managing multiple projects simultaneously and competing priorities;Attention to detail;Experience working with multifunctional teams;Demonstrated experience in project, program, product, or change management in a business and/or higher education environment;Demonstrated experience with data analysis and presentation;Demonstrated experience with client and customer service;Effective written and verbal communication skills, including ability to communicate and collaborate with individuals at all levels in the organization; andProficiency with Microsoft Office suite and project management tools.Preferred Qualifications:Work experience within higher education;Experience with data visualization techniques; andProject Management Professional (PMP) or Change Management (CM) certification.

For full consideration, applicants must apply to position number FA03Hz at; complete and submit the online application; upload a cover letter, resume, and a list of three professional references with contact information.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!George Mason University, Where Innovation is Tradition."

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