Chief (Case Management Systems Office)

Washington, D.C
Jun 21, 2022
Jun 28, 2022
Executive, Chief
Full Time

The Chief of CMSO will promote and facilitate the effective use of information technology in the federal courts. The incumbent will plan, develop, and evaluate judiciary case management and other IT systems affecting the circuit/appellate court units, district courts, bankruptcy courts, and probation/pretrial offices. This position will be responsible for participating in the development of and adherence to an IT enterprise architecture for the judiciary.

The duties of this position include, but are not limited to:
  • Providing oversight and management on a wide variety of information technology projects and initiatives supporting federal courts and court units nationwide and liaising with internal and external customers.
  • Creating and implementing the strategic direction for judiciary case management systems.
  • Providing high level customer service and support with responsibility for identifying and resolving customer service issues, participating in the development and delivery of a full range of customer services that address changes in customers' requirements, exploring ways to enhance the level of services and support provided, and staying abreast of customers' current and long-range mission requirements.
  • Providing oversight and management of the full lifecycle of national case management/information technology systems development, implementation, and maintenance to include design, analyses, testing, programming, enhancements, and maintenance of hardware and software applications, including the procurement of commercial off-the-shelf products for national use.
  • Managing and directing the offices' program budget, personnel, policies, and other resource requirements.
  • Attending and participating in meetings conducted by and on behalf of the Associate Director.
  • Establishing priorities, identifying solutions, developing short and long-term program and project milestones and timelines, ensuring deadlines are met and services align with mission requirements.
  • Delegating, mentoring, and coaching staff, aligning duties with staff strengths, supporting a team environment, and fostering respect among team members; inspiring and creating a positive work environment where employees are motivated to do their best to promote the organizational mission and goals.
  • Working on AO intra-agency operations and providing reports in support of the AO's overarching mission to support the IT needs of the federal courts and court units.

  • Requirements

    Conditions of Employment

  • All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
  • Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens / . For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification .
  • All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
  • New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit .
  • All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
  • You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
  • If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

  • Qualifications

    Applicants must have demonstrated experience which shows competence in the qualifications as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which includes interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

    Specialized Experience : Applicants must have at least one year (preferably three or more years) of specialized experience equivalent to the GS-15/JSP-15/CL 31 level which is in or directly related to the line of work of this position. Specialized experience for this position is demonstrated experience in managing programs, budgets, personnel, procurement, and policy matters, to include managing the lifecycles of large-scale case management or Information Technology systems.

    Additional Assessment : Applicants who meet the specialized experience requirements also will be assessed on the following Mandatory Technical Qualifications (MTQs) and Executive Core Qualifications (ECQs).

    Mandatory Technical Qualifications : The MTQs listed below should be evident in your resume. A narrative response is not required for the MTQs. However, your experience MUST demonstrate the following:
    • Experience managing programs, including budget, personnel, procurement, and policy matters.
    • Expertise in all phases of judicial case management and other IT systems designs, procurement, development, testing, implementation, and maintenance to include management of hardware and software applications and technology changes.
    • Experience managing the lifecycle of large scale case management or IT systems, collaborating across functional lines and with external stakeholders is essential.
    This information should be evident in your resume.

    Executive Core Qualifications (ECQs) : A narrative response for each of the following ECQs is MANDATORY. Exception: applicants currently serving in an AOES position or under a career Senior Executive Service (SES) appointment, eligible for reinstatement into SES, or have successfully completed a SES Candidate Development Program (CDP) approved by OPM are not required to submit a narrative response for the Executive Core Qualifications (ECQ). All other applicants must submit responses to the ECQs. Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Leadership Competencies: Creativity & Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, Vision. Leading People: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Leadership Competencies: Conflict Management, Leveraging Diversity, Developing Others, Team Building. Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Leadership Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving, Technical Credibility. Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically. Leadership Competencies: Financial Management, Human Capital Management, Technology Management. Building Coalitions / Communication: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Leadership Competencies: Partnering, Political Savvy, Influencing/Negotiating.


    This position does not require education to qualify.

    Additional information

    The AO is an Equal Opportunity Employer.