Manager, Business Analysis - Credit Risk Management

Capital One
Chicago, Illinois
Jun 20, 2022
Jul 20, 2022
Full Time
77 West Wacker Dr (35012), United States of America, Chicago, Illinois

Manager, Business Analysis - Credit Risk Management

This role is for a Manager, Business Analysis to support Capital One's growing business. The position is in Consumer Credit Risk Management (CCRM) and provides credit risk partnership to first line Credit Officers and analysts. It's an exciting opportunity for a high-trajectory analyst to demonstrate and develop your credit talent. You will work directly with some of Capital One's best credit leaders, in both the first and second lines of defense. You will influence the development of Capital One's credit programs, gaining exposure and experience with credit analysis that is not available anywhere else in the company. And you will learn how one of the world's best credit companies manages and governs our credit risks.

The successful candidate will ideally have a background in credit analytics and the ability to partner with and influence senior credit leaders in both the first and second lines of defense. You should have a desire to grow your portfolio of credit experiences, strong results focus, and great attention to detail.

Placing you center stage in a business built on rigorous analytic credit risk management & marketing, your responsibilities will include

  • Credit Risk Management: leading the oversight and management of our consumer or small business credit programs; spotting unidentified risks, ensuring policy adherence and developing infrastructure that supports sound risk management
  • Challenging the status quo, while supporting the shaping of the strategic intent for products and marketing efforts
  • Supporting step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, and testing hypotheses using rigorous analysis and monitoring
  • Working closely with colleagues across Capital One including Marketing and Analytics, Data Scientists, Finance, Risk Management and others to drive improvement in analytical quality, credit results and profitability
  • Partnering with other top credit leaders to develop business strategies that will drive competitive success for Capital One in the face of shifting consumer and regulatory behaviors

What we expect to see -
  • Experience in credit risk management, credit policy or underwriting from a financial institution or consulting
  • A track record of decision making and problem solving based on analytics; a strong quantitative orientation matched with conceptual thinking skills
  • Ability to combine business experience and insights with analytical modelling skills to reach results that are both intuitive and technically sound
  • Strong business judgment, leadership and integrity: able to bring a healthy, balanced approach to business
  • Strong communication and strategic influencing skills
  • A focus on achieving both short and long term goals, with the ability to drive and execute an agenda in an uncertain and fluid environment

What's in it for you;
  • Bring us all this - and you'll be rewarded with a role offering a real depth of intellectual challenge as you assess major decisions at the forefront of our organization
  • We offer high performers strong and diverse career progression, investing heavily in developing great leaders through unique on-the-job experiences and participation in our Capital One University training programs
  • A competitive, world-class benefits package focused on health and wellness for our associates and their families

Basic Qualifications:
  • Bachelor's Degree
  • At least 3 years of experience in quantitative analysis
  • At least 3 years of experience in qualitative analysis

Preferred Qualifications:
  • Bachelor's degree in an analytical, quantitative or STEM field
  • Master's Degree
  • 5+ years of experience in quantitative analysis
  • 5+ years of experience in qualitative analysis
  • 3+ years of experience in financial modeling
  • 2+ years of experience in product development
  • 2+ years of experience in economic forecasting
  • 2+ years of experience in project management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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