Information Technology Technician
1 day left
- Employer
- Fuel Talent
- Location
- Reston, VA
- Posted
- Jun 14, 2022
- Closes
- Jun 27, 2022
- Ref
- 565691392
- Function
- Construction and Skilled Trades
- Industry
- Maintenance and Repair
- Career Level
- Experienced (Non-Manager)
- Hours
- Full Time
3 days per week in office is required in Reston, VAIT asset management - tracking laptops in the IT asset management system, monitor operation of the asset centralization vendor, place orders to reclaim equipment from terminated employeesIssuing new hire equipment - prepare, mail (through a vendor) IT peripherals to new hires, guide new hires through the equipment setup processSet up of video conferencing equipment and printers in the newly built officesIT Incident management and Service Desk: monitor incoming IT tickets, triage them, personally address issues within scope of competency or reassign to SMEs.Customer service is a very important aspect of this role