IBOP Special Projects Coordinator

Washington D.C
Jun 18, 2022
Jun 30, 2022
Full Time
General Hybrid Work Statement:

This opportunity is a hybrid opportunity allowing for flexibility between virtual and in-person work subject to the Authority's telework policy.

Minimum Qualifications:

  • A Bachelor's degree in business administration, public administration, communications, or related field
    • Or in lieu of degree four (4) years of experience in program and project management, planning and coordination, communication, budgeting, and stakeholder engagement building internal and external partnerships may be considered.

  • Nine (9) years of experience program and project management, planning and coordination, communication, budgeting, and stakeholder engagement building internal and external partnerships. Must have extensive experience creating presentations and summaries for executive and board of director audiences as well as advanced skills in Microsoft Excel PowerPoint and Project.


  • Master's in business administration

  • Experience working with federal, state and local government entities.

  • Project Management Professional certification

Medical Group :

Ability to satisfactorily complete the medical examination for this class.


The Internal Business Operations (IBOP) Special Projects Coordinator is a position with highly responsible technical responsibilities working directly with the IBOP Leadership. The incumbent facilitates and participates in activities within the organization based on the department's priorities. The incumbent is responsible for managing the planning, establishment, coordination and monitoring of all special projects assigned by IBOP Senior Vice President (SVP) or IBOP Vice President (VP) and serves as a conduit between the department SVP/VP and key internal stakeholders throughout WMATA. The incumbent acts autonomously to ensure timely completion of multiple projects through interaction and communication with (from) senior staff, project teams, and the SVP/VP. Duties include, but are not limited to, managing and coordinating high level project activities, enforcing departmental compliance with internal and external mandates including all regulatory reporting requirements, and collaborating closely with senior stakeholders both within WMATA and with external partners.

Essential Functions
  • Establishes and maintains liaisons with internal and external individuals and organizations using an integrated program approach. Assists supporting IBOP offices in obtaining major approvals and agreements from city, state, and D.C. jurisdictions including Federal agencies to assure program schedules and goals are met.
  • Facilitates specific program initiatives, in support of Washington Metropolitan Area Transit Authority (WMATA)'s strategic goals. Oversees targeted cross-functional initiatives within the department; aligning actions and communications, as required. Is responsible for identifying and raising critical issues to the department SVP/VP, ensuring expeditious resolutions are established.
  • Leads projects and commitments directly involving IBOP SVP/VP and his/her direct reports to include liaising with stakeholders to identify and define project requirements, scopes, and objectives that align with organizational goals. Ensures all parts of assigned projects are processed, organized, and progressing according to predetermined timelines and deliverable dates. Reports project outcomes and/or risks to the SVP/VP and other appropriate management channels as needed and escalates issues as necessary based on project work plans.
  • Coordinates the completion and compliance with corrective actions plans (CAPs), audit findings and recommendations from the Office of Inspector General (OIG), Internal Compliance (INCP) and the Federal Transit Administration (FTA) for all IBOP departments. Assists in drafting various documents including memorandums, agreements and prepares committee meeting materials for delivery, including preparing PowerPoint presentations.
  • Assists in the development of the IBOP Administrative annual operating budget in accordance with the Authority's goals and business plan. Manages confidential information ensuring sensitive, controversial and confidential information is treated and disseminated in the proper manner. Ensures all requests for confidential activities for staff are carried out appropriately with tact, diplomacy, and discretion.
  • Creates executive presentations and provides writing and project support to other IBOP Senior Vice Presidents and Vice Presidents.

  • The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

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