Principal Associate, IAM PAM Systems Integrator (Remote-Eligible)

Capital One
Plano, Texas
Jun 18, 2022
Jul 18, 2022
Full Time
Plano 1 (31061), United States of America, Plano, Texas

Principal Associate, IAM PAM Systems Integrator (Remote-Eligible)

We are looking for an experienced candidate with a Systems Integration background and a passion for providing superior system availability and customer experience.We are looking for candidates who can lead a 24/7 support organization and drive Operational excellence and Identity management solution. As a Principal associate, you will have the opportunity to tackle complex problems of scale which are unique to tech companies while using your expertise in delivery and support of critical services.


Increase operational efficiencies to proactively reduce and mitigate production incidents
  • Provide guidance and support to the NixTools and Operational team.
  • Part of a team of experienced support engineers to provide well managed operational engineering
  • Ability to understand full technology stack of systems in the assigned domain
  • Collaborate with a high performing team of product and support engineers across several geographical locations to provide 24x7 support for systems
  • Collaborating with other tech leads and support teams to ensure integrated end-to-end integration, availability, reliability, and performance
  • Define support strategies for systems in the Cloud
  • Influencing resiliency and scalability in production environments in Amazon Web Services and other cloud platforms
  • Solve problems relating to mission-critical services and build automation to prevent problem recurrence; with the goal of automated response to all non-exceptional service conditions
  • Engage in service capacity planning and demand forecasting, software performance analysis and system tuning
  • Experience with CyberArk and Centrify is a plus.
  • Knowledge of PKI and SSHKey
  • Identifying and remediating risk to critical and non-critical system KPIs
  • Familiarity with application architectures and networking
  • Familiarity with DevOps and/or Site Reliability Engineering concepts and principles
  • Familiarity with automation of routine maintenance tasks and common issues
  • Database/Networks: Knowledge and understanding of Database systems and network topology

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications:
  • Bachelor's Degree
  • At least 3 years of experience in managing production support teams
  • At least 1 year of experience in cloud services configuration and administration
  • At least 1 year of experience in restful web and API services support and deployment

Preferred Qualifications:
  • Master's Degree
  • 2+ years of experience in cloud services configuration and administration
  • 1+ year of experience with Python to debug, optimize code, and automate routine tasks
  • 1+ year of experience in managing application migrations to new technologies.
  • Current Associate Level cloud certification AWS Solution Architect, Developer or SysOps

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Similar jobs