Legal Process Improvement and Risk Manager

Capital One
McLean, Virginia
Jun 17, 2022
Jul 17, 2022
Full Time
Center 1 (19052), United States of America, McLean, Virginia

Legal Process Improvement and Risk Manager

This position will lead efforts to assure Legal processes are well-managed and consistently improved while also driving initiatives to assess and manage risk. Individual will own development and implementation of multiple components of the Legal risk management and process improvement agendas assuring the department is positioned to maximize the value it delivers to Capital One.


• Lead program designed to assess the criticality of processes and implement a risk based approach to evaluating whether processes are well-managed

• Consult with teams across the Legal department to transform how work is done and optimize processes to allow maximum value creation

• Provide strategic consulting on the development and testing of controls across Legal processes

• Develop and implement risk-based approach to managing operational, compliance and other risks across Legal

• Manage multiple initiatives independently spanning diverse organizations

• Manage and develop a small team of risk and process professionals

• Set and manage to robust efficiency and quality targets for owned programs

• Build and execute mechanisms for measuring and reporting on risk levels, program effectiveness, process health and other key metrics

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 3 years of experience in project, process or risk management role

• Strong communication, organization, problem solving and strategic thinking skills

Preferred Qualifications:

• 3+ years of experience process management

• 2+ years of experience in risk management

• 2+ years as a people manager

• Experience working with Legal, Audit, and/or Corporate Governance function

• Process-related certification(s) including BPM, Lean, etc.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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